What do I need to bring to my installation?
- Two forms of photo identification
- Any and all court paperwork that has been given to you
- Proof of residence
- Car insurance and vehicle registration
If the vehicle is not yours, you will need to provide a letter of permission from the owner of the vehicle stating that you are allowed to install an Ignition Interlock Device.
What should I bring back to my monitoring authority after my device is installed?
How do I know if Smart Start’s devices are compliant with my program?
Smart Start’s Ignition Interlock Devices adhere to all the guidelines set by the National Highway Traffic Safety Administration (NHTSA) and the Texas Department of Public Safety (DPS). Smart Start is also on the approved ignition interlock vendors list for the state of Texas.
What happens if I violate?
In the state of Texas, if you fail a test, your Ignition Interlock Device (IID) will go into a 2-minute lockout before asking you to re-test. If you fail your re-test, the IID will go into lockout again. This process continues until you are able to pass a test. HOWEVER, you will be forced to endure any consequences specified by your monitoring authority if you register a violation. If you exceed the allowed number of violations within a service term, you will enter into a countdown period, during which you must have your Ignition Interlock Device serviced, or you will be locked out of your vehicle completely. If you go into violation lockout, you will need to either obtain a six-hour unlock code from Smart Start so you can drive to a service center, or you will need to tow your vehicle to the nearest Smart Start service center.
What do I need for removal?
In the state of Texas, an Ignition Interlock Device (IID) provider cannot remove a device without proper monitoring authority authorization from the court. We will receive something from the court, which we will process. 48 hours after that approval has been processed, you will be eligible for removal. As long as the device is in your possession, the state of Texas deems you financially responsible for it.
What constitutes a violation in my state?
In the state of Texas, any and all of the following may constitute a violation:
- Testing at or above the fail level of .030
- Skipping or failing a rolling re-test
- Missing your service appointment
What do I need to do to install voluntarily?
To install an Ignition Interlock Device (IID) on your vehicle or a family member’s vehicle voluntarily, click the chat window below, fill out our online form, or call Smart Start at 800.831.3299 to speak with one of our customer care advocates and schedule a voluntary installation appointment. Check to see if your insurance offers any discounts for voluntary interlock installation—especially for children going off to college.
Does the camera watch me all the time?
No. The camera can only take pictures while your car is on, and it will take pictures of every test. It is not a video camera, and does not take a live feed.
How do I know who my monitoring authority is?
In the state of Texas, your monitoring authority could be your judge, attorney, probation officer, pre-trial bond officer, or any other entity indicated by the court. If you’re not sure who your monitoring authority is, ask the court.
Where do I send a record of my service appointments?
Smart Start sends a record of all your service appointments, violations, lockout information, etc. to your monitoring authority on your behalf at no additional cost to you. You should always bring your receipts for service to your monitoring authority.
Does this thing hurt my vehicle?
No, Smart Start’s Ignition Interlock Device (IID) will not hurt your vehicle in any way.
Can I get one on my motorcycle?
Motorcycle Ignition Interlock installation laws differ by state. Smart Start operates throughout the U.S. as a certified manufacturer and will work harder than other companies to provide you a seamless Interlock program that still follows your case requirements in the state of Texas. Please call our Customer Care Center at 800-831-3299 if you have any questions.