Find a location near you!

Find a location near you!

Smart Start
    • Client Portal
    • SmartWeb
  • Home
  • Ignition Interlock
    • –
      • Ignition Interlock
      • What Is An Ignition Interlock?
      • Best Ignition Interlock
      • Ignition Interlock FAQ
  • Cost
    • –
      • Ignition Interlock Cost
      • Get a Quote
  • Devices
    • –
      • Ignition Interlock
      • BreathCheck™
      • SmartMobile™ Program
  • Locations
    • –
      • United States
      • International
  • Why Choose Smart Start?
    • –
      • Learn More
      • Reviews
  • Support
    • Resources
      • Videos
      • Blog
    • Device Support
      • Client Support
      • Device Removal
      • General FAQ
      • Mechanic Repair Bypass
  • (800) 831-3299
  • Login
    • –
      • Client Portal
      • SmartWeb
  • Menu

Home › Blog › What Can I Expect Out of My Ignition Interlock Program?

What Can I Expect Out of My Ignition Interlock Program?
The information in this blog is for general informational purposes only, may not reflect the most current developments, is not intended to and should not be relied upon or construed as a legal opinion or legal advice or to address all circumstances that might arise. See full disclaimer.

What Can I Expect Out of My Ignition Interlock Program?

September 25, 2018

If you need an Ignition Interlock from a court or state requirement, you’re probably wondering how the program will go because you may have the device for a while. For example, how do tests work while you’re driving (also known as ‘random rolling retests’) or service appointments? What are the general functions of the device and other services?

Let’s go over what to expect from your Ignition Interlock program and some helpful tips to know about your device.

The Ignition Interlock Program

First, you should know that installing an Ignition Interlock is the right step to driving again safely after a DUI or DWI. In some states, this can be an OUI or OWI, but all these acronyms mean impaired driving. In any case, you can now get back to your everyday routine like driving to school or work instead of waiting out a hard suspension period. Let’s go over a few details during your Ignition Interlock program that you can expect.

  • Preparing for an Ignition Interlock Installation Appointment

Knowing what to bring to your installation appointment will make the process much easier for you and your technician. Make sure to bring the proper paperwork and/or ID with you! Since the items that you need to bring to your appointment varies state-by-state, we have a helpful Interlock installation appointment guide that covers what to bring and how long the appointment will be.

Plus, if you are a Smart Start client, you will be receiving the best Ignition Interlock customer service. During your program, you’ll be visiting the same technician and shop every month or every other month depending on where you live, so they will be like your partner until your device removal. Our team will always be friendly, approachable and answer your questions.

Tip: Going to the same Ignition Interlock service location is nice, but if you do need to travel out of state or you need to go somewhere closer to work rather than home, Smart Start has many service locations throughout the U.S. available to you!

  • Random Rolling Retests

Random rolling retests  are the subsequent tests that your device will prompt for while your vehicle is in motion. Keeping true to its title, these tests are at random and must be completed within a certain time-frame. Every state’s time frame varies, but for general purposes, you’ll have up to six minutes to complete a rolling retest. Smart Start recommends pulling over safely to complete your random rolling retests. A random rolling retest will NEVER shut down your vehicle!

  • Service Appointments

Using an Ignition Interlock means you’ll need to visit your provider’s service center monthly or bi-monthly, depending on your state or court. This type of service is usually called calibration appointments, which ensures that your device is functioning properly.

When you do visit for your calibration appointment, it’s important to note if customer service is top-of-mind for your Ignition Interlock provider. Smart Start’s mission is all about the client, so you can experience the easiest Ignition Interlock program possible. If your provider’s team is not treating you like a human being, you can transfer providers while still following your court or state Ignition Interlock requirements.

  • Vehicle Mechanic Appointments During Your Ignition Interlock Program

If you have a service appointment coming up for your vehicle, there’s no need to worry about your Smart Start Ignition Interlock. We have special tips for your mechanic on our website that will prevent your device from recording a violation. We also provide additional information about what to do for mechanic service appointments on our blog.

Ready to drive again after a DUI or DWI? Get back on the road safely with a reliable & discreet Ignition Interlock Device. Learn more!

Ignition Interlock Device Tips

Did you know that you can use your device’s keypad for multiple features that will help you throughout your program?

  • Your Next Service Appointment

You can check your next service appointment by pressing the pound or # sign, then press 1.

  • Change Your Language Settings

Need to change languages on your Ignition Interlock? You can easily change between English and Spanish right on the keypad. If you need to change to Spanish, type in 772*. If you need to switch back to English, press 364*.

  • Violation Points

You can check how many violation points you have remaining on your Ignition Interlock as well. Just press the pound, or #, key, and then press 3 on your keypad. Keep in mind that the violation points vary state-by-state!

  • Your Car’s Battery

Check your car battery’s current voltage right on your Ignition Interlock’s screen! Just press the pound or # sign, then press 2.

What Does ______ Mean on My Ignition Interlock? 

You may also come across some messages that are unfamiliar to you on the Ignition Interlock. Below are explanations that cover what these messages mean, and what to do next.

  • WARN, FAIL and VIOLATION on Your Interlock Device
  • What to Do If Your Ignition Interlock Goes into Lockout

If you have any more questions or would like to speak to a Smart Start representative, our 24/7/365 Customer Care Center is standing by to help at (800) 831-3299. Our service agents are here for you, so feel free to contact us if you are unsure or need any clarification with your Ignition Interlock program. If you don’t have an Ignition Interlock yet but you need to install one, we can assist you with next steps.

Install a Smart Start Ignition Interlock for an Affordable Program

Schedule your installation appointment today and receive a free quote with your nearest service location. Just call (800) 831-3299 or fill out our online form and we’ll take care of the rest!

Schedule an Installation

Get a quick and easy IID installation with Smart Start! Get started today!

¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!

"* (required)" indicates required fields

Fieldset Begin
spanish_espanol
This field is hidden when viewing the form
contact_consent* (required)
This field is hidden when viewing the form
franchisee_consent
Fieldset Begin

Fast-Track Your Installation

Want to speed up the installation appointment process?
We can get you a quote faster if you fill out the information below.

Installation Due Date
Date of Birth
Preferred Date
Preferences are subject to change based on availability.
Fieldset Begin
This field is for validation purposes and should be left unchanged.

Or Call (800) 831-3299 Now!

By providing your information and clicking “Book Your Install Now”, I authorize 1A Smart Start LLC and it’s franchisees’ to contact me at the phone number and/or email address above via phone, text, and/or email using multiple and periodic autodialed and prerecorded calls and texts for marketing purposes. Not a condition for purchase. Message and data rates may apply. To opt-out of texts, reply “STOP,” and to opt-out of emails click the email unsubscribe link.

¡O llame ahora al (800) 831-3299!

Al proporcionar su información y hacer clic en "Reservar su instalación ahora", autorizo a 1A Smart Start LLC y sus franquiciados a ponerse en contacto conmigo en el número de teléfono y/o dirección de correo electrónico anterior a través de teléfono, texto y/o correo electrónico utilizando llamadas y textos de marcado automático y pregrabados múltiples y periódicos para fines de marketing. No es una condición para la compra. Pueden aplicarse tarifas de mensajes y datos. Para optar por no recibir mensajes de texto, responda “STOP”.

Share this entry
  • Share on Facebook
  • Share on X
  • Share on WhatsApp
  • Share on LinkedIn
https://www.smartstartinc.com/wp-content/uploads/2017/05/IMG_7551.jpg 667 1000 Blair https://www.smartstartinc.com/wp-content/uploads/2020/04/smartstartlogo-notagline-2020.svg Blair2018-09-25 10:30:402023-10-01 08:44:50What Can I Expect Out of My Ignition Interlock Program?

Disclaimer

The information in this blog is for general informational purposes only. Information may be dated and may not reflect the most current developments. The materials contained herein are not intended to and should not be relied upon or construed as a legal opinion or legal advice or to address all circumstances that might arise. You should contact your attorney to obtain advice with respect to any particular legal matter. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. Links to any third-party websites herein are provided for your reference and convenience only; Smart Start does not recommend or endorse such third party sites or their accuracy or reliability. Smart Start expressly disclaims all liability regarding all content, materials, and information, and with respect to actions taken or not taken in reliance on such. The content is provided “as is;” no representations are made that the content is error-free.

Meet the expert

Blair

Take the first step to get back on the road


ONLINE QUOTE

Use our fast online form


CALL US AT

(800) 831-3299


Find a Location

APPA (American Probation and Parole Association) logo
GHSA (Governors Highway Safety Association) logo
ISO (Internation Standards Organization) logo
logo badge for the Better Business Bureau in white with a transparent background

Get Started

    • Ignition Interlock Device
  • What Is An Ignition Interlock Device?
  • Best Ignition Interlock
  • Ignition Interlock Cost
  • Get a Quote
  • SmartMobile Program
  • Breathcheck

Locations

  • US Locations
  • International Locations

Support

  • Client Support
  • Client Portal
  • Device Removal
  • Media Center
  • Language Services
  • Deaf or Hard of Hearing
  • Accessibility Statement

Partners

  • Refer a Client
  • Become a Contractor
  • Mechanic Repair Bypass
  • Removal Authorization
  • Partners+ Program
  • Family Law
  • Smart Start University

Contact Us

  • Customer Support:
  • Book Your Appointment:
USA Privacy Policy
Do Not Sell or Share My Personal Information
Your Privacy Choices
CA Privacy Notice
Manage Cookies
Careers

© 2025 1A Smart Start LLC
  • Link to LinkedIn
  • Link to X
  • Link to Facebook
  • Link to Youtube
Scroll to top
Phone Icon

We’re ready to help!

Program Advisors are Available. Call Now!

 

(866) 918-2986