What should I bring back to my monitoring authority after my device is installed?
How do I know if Smart Start’s devices are compliant with my program?
Smart Start is on the approved list of Ignition Interlock Device providers in the state of Iowa, so you can be sure that Smart Start’s devices are compliant with your program. Smart Start’s Ignition Interlock Devices (IIDs) also meet the standards set by the National Highway Traffic Safety Administration (NHTSA).
What happens if I violate?
In Iowa, if you exceed the number of allowed violations within a service period, your Ignition Interlock Device (IID) will begin displaying a countdown. The countdown will indicate the amount of time you have to get your Ignition Interlock Device serviced before your IID goes into violation lockout, at which point you will not be able to drive your vehicle. If you have a violation or concern, let your probation officer know, and call 1-866-747-8278 or email email@example.com to add a note to your account. Smart Start does provide the courtesy of a remote unlock code that allows you 6 hours in which you can drive your vehicle to the service center without towing.
How do the consequences differ for a first and second DUI? Third? Fourth?
In the state of Iowa, the consequences for a first and second OWI (or more) are determined by the level of alcohol detected during your initial test, your age, and the circumstances surrounding your OWI. For a more comprehensive list of consequences, please visit http://www.iowadot.gov/mvd/driverslicense/Suspensions-revocations.html. For consequences pertaining to your specific set of circumstances, please contact your attorney.
What if I have a requirement, but I don’t own a vehicle?
If you have a requirement, but you don’t own a vehicle, check with your monitoring authority or the Iowa Department of Transportation (DOT) to determine your next steps.
What constitutes a violation in my state?
In Iowa, any and all of the following may constitute a violation:
- A skipped rolling re-test
- A test that indicates a BrAC above .025
- Tampering with the device
What do I need to do to install voluntarily?
How do I know if I need a camera/GPS/etc.?
Camera and GPS are not required in the state of Iowa, but if the monitoring authority has specified otherwise, you will need to install one or both.
Does the camera watch me all the time?
No, the camera only takes photographs of your tests. There is no live video feed.
How can I pay for calibration?
You can pay for calibration by Visa or Mastercard at the Smart Start service center at the time of service. Payment methods vary depending on location.
Where do I send a record of my service appointments?
Smart Start will send a record of your service appointments to your monitoring authority on your behalf at no additional cost to you.
Does this thing hurt my vehicle?
No, Smart Start’s Ignition Interlock Device will not harm your vehicle in any way.
Can I get one on my motorcycle?
Motorcycle Ignition Interlock installation laws differ by state. Smart Start operates throughout the U.S. as a certified manufacturer and will work harder than other companies to provide you a seamless Interlock program that still follows your case requirements in the state of Iowa. Please call our Customer Care Center at 800-831-3299 if you have any questions.