Smart Start’s SSI-20/30™ Ignition Interlock and SSI-20/20™ Ignition Interlock devices are among the easiest on the market to use. However, at Smart Start, we understand that using your ignition interlock may seem confusing at first. We make sure to provide you with multiple tools to make your ignition interlock experience as convenient and stress-free as possible. The following are benefits that Smart Start offers to make testing easier:
- One-on-one training. At your installation appointment, you are paired with a friendly, state-certified technician who helps you learn how to properly and effectively learn to use your Ignition Interlock Device. Smart Start encourages you to ask as many questions as you’d like and take as many tests as you’d like until you feel comfortable and confident. One-on-one training helps you learn to use the Ignition Interlock Device, determining which breathing patterns and tips work best for you.
- Online training videos. Smart Start offers multiple training videos that you can find here on our website. Each of these training videos is specially designed to provide you with step-by-step guidance as you learn to use your Ignition Interlock Device. Smart Start’s training videos provide detailed explanations of how to breathe into your Ignition Interlock Device, how to interpret the messages on the screen, and how to adjust your breathing pattern to take a successful test.
- 24/7 access to bilingual customer service. Smart Start’s Customer Care Center is open 24 hours a day, seven days a week, 365 days a year. Anytime you need assistance, our trained customer care advocates are available by phone in English or Spanish. We can walk you through tests in real time, and we are always happy to provide assistance throughout your restricted driving period. Just call 800.831.3299 or click the chat window below to speak with one of our trained customer care advocates.
When you choose Smart Start, you’re never alone in your restricted driving program.