With all of the interlock devices out there, we know choosing the right one can seem like a daunting task. We also know that the terminology used to describe the devices can be just as challenging to understand. What is an IID? What is a BAIID? When reviewing the Smart Start FAQ section, you’ll find answers to your questions about our interlock devices without all of the complex jargon. The Smart Start bilingual customer service team is also available to answer your questions 24 hours a day, seven days a week.