Smart Start hopes that you and your family and friends are staying safe during this stressful time. We want to alleviate the stress of the current situation by extending the lockout codes on your Interlock. In addition, we can provide you alternative Smart Start service locations that we can direct you to when you call. Our team is also working with the collections department to ensure there are no issues relating to payments and your account.
The agents on this line will ensure you have all of your questions and concerns answered. As well as the direct line above, clients can always call our 24/7/365 Customer Care Center at 800-880-3394. Please do not hesitate to call our team for any questions or assistance about your Ignition Interlock program.
HURRICANE CLIENT FAQ
How do I know if my shop is open, and when are they open?
If there are any shops that are closing, we will attempt to update this page as soon as possible with a list of shop hours and further information.
My IID is due for calibration but my shop is closed. What do I do?
Call Smart Start’s dedicated Hurricane Customer Service team at 866-602-7858 to obtain an extended lockout code.
How do I make my SMART Mobile payment?
Call Smart Start’s dedicated Hurricane Customer Service team at 877-485-7042.
What do I do if I’m unable to make my SMART Mobile monthly lease payment?