Removing My Ignition Interlock: State-By-State Information
Updated June 10, 2025
Once you’ve completed the requirements of your Ignition Interlock Device program, you’ll probably start wondering about how to remove your Interlock Device. It’s a quick and easy process that just requires you to schedule a device removal appointment at your Smart Start service center.
Before you schedule an appointment, however, it’s important to check your state’s requirements to verify that you meet all of the conditions. Below is a state-by-state breakdown of key steps to take before you schedule your appointment for removing your Interlock Device.
Click on your state button to go to your state section:
Please Note: If you remove your device before completing the requirements of your IID program, your driving privileges may be suspended or canceled, and any fees paid will be non-refundable.
This guide provides information on how to get an Ignition Interlock Device removed from your vehicle. In many jurisdictions, getting your driving privileges restored is a separate process that requires different steps. Contact your monitoring authority to learn about specific requirements.
Alabama
For court Ignition Interlock orders (if you need an Ignition Interlock as a bond, pre-trial and/or probation requirement): Smart Start will need permission to remove our Ignition Interlock Device first. You may submit your original court orders with the terms of the Ignition Interlock or a copy of Minutes on our online removal form. As an alternative, you can contact your State Authority to receive authorization for removal.
For administrative Ignition Interlock orders (the Alabama Department of Public Safety (DPS), as a condition of reinstatement: You will need a Clearance of Suspension Notice and/or your driver’s license without the Ignition Interlock restrictions.
Any documents you will provide to start the removal process can be submitted to us on our online removal form.
Please allow one business day for processing. A Program Advisor will notify you of your eligibility date for removal or the next steps.
Alaska
According to the State of Alaska’s Restrictions Due to Drinking and Driving FAQ, you will need to obtain a replacement license from the DMV with the C restriction removed once you have completed your required IID period. Bring this new license to your device removal appointment.
We will remove our Ignition Interlock at your request. However, it is your responsibility to verify your eligibility date with the Alaska Department of Motor Vehicles (DMV). Please fill out our online removal form and then call our Customer Care Center at (800) 831-3299 to schedule a removal appointment.
Arizona
If your Ignition Interlock was required by the Motor Vehicles Division (MVD):
Have you received your removal eligibility date from the Arizona MVD? Or a 6-Month Deferment letter for early removal?
If yes, on the date you are eligible to remove your device, please visit an MVD office or 3rd party provider so you can secure a TEMPORARY paper driver’s license without the Interlock Required restriction on it. Once obtained, you can take your TEMPORARY paper license to your local Smart Start Service Center for device removal.
If you receive the Deferment letter from the MVD, that is all you need to bring to the service center for us to remove the device. We will remove your device at your request. However, if you remove it early, you may be subject to penalties.
If no, please contact the MVD at 602-255-0072 to obtain your removal eligibility date. Once obtained, please follow the instructions listed above.
Probation
You may submit your authorization court documents through our online removal form. Make sure to include all necessary documents and information.
Arkansas
We will remove our Ignition Interlock at your request. However, it is your responsibility to verify your eligibility date with the Arkansas Department of Finance and Administration at 501-682-1631. You may visit their website for a list of the Driver Control offices and their phone numbers by county.
If you remove your device early, your driving privileges may be suspended or canceled, and any fees paid will be non-refundable.
You can email Smart Start at ARconfirmation@smartstartinc.com to request a copy of your Ignition Interlock Requirement Form. Include your first and last name, driver’s license or ID number and date of birth and the reason for your email (Arkansas Ignition Interlock Requirement Form Request). Please allow 2 hours for processing during our business hours, which are Monday through Friday from 8 a.m. to 6 p.m. Central Time.
Once you receive your Ignition Interlock Requirement Form, you will need to take it to a Driver Control office to start the removal process.
California
If your Ignition Interlock was required because of:
Probation Requirement
You may submit your original court documents or Minutes with length of Terms of Interlock on our online removal form. Make sure to include your full name, date of birth and driver’s license number.
The California Department of Motor Vehicles (DMV)
You may submit a request for verification to DMV_Verify@smartstartinc.com. Make sure to include your full name, date of birth and driver’s license number.
You can also contact our Customer Care Center at (800) 831-3299.
Please allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Colorado
Are you on a 9-Month Program?
If YES
What is your reinstatement date? If you don’t know, you can call the DMV at 303-205-5613.
Please contact Smart Start at 303-279-3318 to start the removal process and to have your 4-Month Report processed and sent to the DMV for removal approval. Colorado DMV will issue you an unrestricted license after completion of the interlock program. Please allow 5 business days for processing.
In both cases, you will need to present your unrestricted license at the time of removal. Contact your local Smart Start service center to schedule your removal appointment.
If NO
You can obtain your restriction end date from the Colorado Department of Motor Vehicles (DMV) at 303-205-5613. Or you can obtain your unrestricted license to become eligible to have your Ignition Interlock removed. When you get your restriction end date, please contact your Smart Start service center to schedule the removal of your device.
Is your vehicle totaled, inoperable, or repossessed?
Please contact us at 303-279-3318 and our team will assist you on the next steps.
Connecticut
You will need to obtain a P-249 form from the Connecticut Department of Motor Vehicles (DMV) at 860-263-5720 or by email at dmv.suspension@ct.gov. The DMV will usually mail you the P-249 form 14 days in advance of your Ignition Interlock removal. Bring this form to your removal appointment at your Smart Start service center.
Once you have your P-249 form, please submit it through our online removal form. Please allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
If your vehicle is inoperable, totaled or repossessed, you may file an Incident Report to coordinate the removal. Please be sure to include the P-249 form, if it is available.
Delaware
We recommend you verify your device removal eligibility date with the Delaware Department of Motor Vehicles (DMV) at 302-744-2509. For revoked licenses, call 302-744-2507.
Once you know your eligibility date, contact the Delaware Division of Motor Vehicles and verify that the DMV has received documentation of your program completion. Then, you’ll pay a $200 reinstatement fee to the DMV, and the DMV will issue an authorization for the removal of your Interlock Device.
You or your State Authority can submit the removal authorization through our online removal form. Please allow 1 business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Florida
If your Ignition Interlock was required through:
The Florida Department of Motor Vehicles (DMV)
Please fill out our online removal form. Allow two business days for processing. A Customer Care Specialist will notify you of your removal eligibility date or next steps.
Pre-Trial Diversion Requirement
Smart Start will remove our device at your request. However, if you remove your device early, your Diversion requirements or driving privileges may be suspended or canceled. In addition, any fees paid will be non-refundable. We recommend you contact your Pre-Trial counselor to obtain removal authorization.
Georgia
You will need a “final download” of your Ignition Interlock in Georgia. Your Smart Start service technician will be able to assist!
When you take your device to your last service appointment, the technician will complete the monitoring report form provided by the Georgia Department of Driver Services (DDS). Our technician will fill out the information, sign it in blue ink and stamp it. You can then take the signed form to the DDS office for your license reinstatement.
If DDS approves the form, you will receive a DDS Authorization to Remove Form signed by the DDS. Once obtained, please contact your local Smart Start service center to schedule a removal appointment. Make sure to bring the form signed by DDS with you to the appointment.
Hawaii
We can remove your Ignition Interlock at your request. Keep in mind, however, that if you remove the device early, your driving privileges may be suspended or canceled by the Hawaii Administrative Driver’s License Revocation Office (ADLRO). Any fees paid will be non-refundable. You may reach the DMV office at 808-587-6302 to verify your eligibility date. Then, contact your local Smart Start service center to schedule your device removal appointment.
Idaho
Contact your monitoring authority to verify that you have completed your Idaho IID program and are eligible to have your Interlock Device removed. Your monitoring authority will verify with Smart Start that you have not committed any of the violations defined by Idaho law. Your administrator will then allow Smart Start to remove the device from your vehicle.
You will also need to submit your removal documents by filling out our online removal form. Please allow 2 business days for processing. A Customer Care Specialist will notify you of your removal eligibility date or next steps.
Illinois
To help you stay in compliance, Smart Start will need approval to remove our BAIID in Illinois. However, we will remove the device at your request at any time.
DMV/License Suspensions
Have you received your BAIID removal eligibility date from the Illinois Secretary of State (SOS)?
If Yes
Fill out our online removal form. Please be sure to include your SOS representative’s password/code provided by SOS. Allow one business day for processing. A Customer Care Specialist will notify you of the next steps.
If No
You may contact the SOS at 217-524-0660 to obtain your removal date. Once obtained, see above instructions to notify us of your removal authorization.
Probation or Court Requirement
We will remove our BAIID at your request. However, if you remove the device early, your court requirements may be extended and/or driving privileges can be suspended, and any fees paid will be non-refundable. We recommend you contact your court State Authority to obtain removal verification.
Indiana
Contact your monitoring authority to verify that your required Ignition Interlock period has ended and that you’ve completed the conditions of your Indiana IID program. Under Indiana law, at the end of your Ignition Interlock requirement, the interlock restriction will be removed from your license, and you will be able to apply for a new driver’s license without the restriction. Once you have your license without the restriction, you can apply to have your IID removed by your Smart Start service center.
Submit your IID removal documentation by filling out our online removal form. Please allow 1 business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or next steps to become eligible.
Iowa
We will remove our device at your request. However, if you remove early, your driving privileges may be suspended or canceled by the Iowa Department of Transportation (DOT) and any fees paid will be non-refundable. You may reach the DOT at 515-239-1101 to obtain your removal eligibility date. Once you obtain this date, please call our Iowa Customer Care Center at (800) 831-3299 to schedule your removal appointment.
Kansas
To obtain your removal eligibility date, contact the Driver’s Solutions office of the Kansas Highway Patrol, or call them at 785-296-3671. Once you obtain this date, please call our Kansas Customer Care Center at (800) 831-3299 to schedule a final download appointment and send your IID information to your monitoring authority. Once your monitoring authority has issued permission for removal, you’ll be able to set up an appointment to have your Interlock Device removed.
Smart Start can remove our device at your request. However, if you remove early, your driving privileges may be suspended or canceled by the Kansas Department of Motor Vehicles (DMV), and any fees paid will be non-refundable.
Kentucky
As specified by the Kentucky Ignition Interlock Program (KIIP) website, you’ll receive a Letter of Removal from your monitoring authority once you’ve completed the conditions of your Kentucky IID program. Submit your Letter of Removal via our online removal form. Please allow one business day for processing. A Customer Care Specialist will notify you of your removal eligibility date or steps to take to become eligible.
Louisiana
To help you stay in compliance, we will need approval to remove our Ignition Interlock in Louisiana. However, we can remove the device at your request at any time.
Bond, Pre-trial or Probation
Smart Start will need permission to remove your Ignition Interlock. You may submit to us your original court orders with the terms of the device or a copy of Minutes. As an alternative, you can contact your State Authority to obtain authorization.
The Louisiana Office of Motor Vehicles (OMV) or Driver’s License Reinstatement
You will need to obtain an application or notice from the OMV with your Ignition Interlock terms and a valid unrestricted license. You can reach the OMV at 225-925-6146.
You may submit your removal documents to Smart Start by filling out our online removal form. Please allow two business days for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to take to become eligible.
Maine
We will remove our device at your request. However, if you remove your Ignition Interlock early, your driving privileges may be suspended or canceled by the Maine Bureau of Motor Vehicles (BMV) and any fees paid will be non-refundable. You may contact the Maine Operating Under the Influence (OUI) at 207- 624-9000, ext. 52104.
Maryland
To help you stay in compliance, we will need approval to remove our Ignition Interlock in Maryland. However, we can remove the device at your request at any time.
You may contact the Maryland Motor Vehicle Administration (MVA) office at 800-950-1682 to obtain your Ignition Interlock program’s end date. Your device must be serviced on or after this date for the MVA to receive a final report (the 12th month).
Please allow three to five business days from the last device download for the MVA to review your reports and process a Completion Letter. You can contact them at 800-950-1682. Once you have your letter, present it to your local Smart Start service center for removal.
Massachusetts
Step 1: Contact us at (781) 871-7677 to inquire on your last six months of activity on the interlock device, in the event that you require documentation prior to your hearing – please note, documentation request processing time is 7-10 business days and will be emailed upon completion.
If you have any records or receipts (vendor, mechanical or otherwise) related to infractions or violations that occurred within the last 6 months that you would like the Hearing Officer to consider; you may include these records with your Removal Hearing Sheet. Including these records may expedite your Removal Hearing.
Step 2: Go to https://atlas-myrmv.massdot.state.ma.us/myrmv/_/#1
In the first section listed under “MyRMV Online Service Center” click on “Reservations.”, select “Make or Cancel a Hearing Reservation”. Click “I don’t have a letter ID” and click next. Follow the prompts from there.
Step 3: During the telephone hearing, the Ignition Interlock Department will review whether any infractions or violations occurred in the past 6 months. If the Hearing Officer finds actionable infractions or violations within the last 6 months, your Ignition Interlock Device Removal request will be denied. You will be required to participate in the IID program for an additional 6 months from the date of your last infraction or violation.
If you do not have any infractions or violations, your Ignition Interlock Device will be approved for removal. The Hearing Officer will remove the Interlock restriction (T) from your license. Contact us at (781) 871-7677 to confirm approval eligibility on your vendor account.
Step 4: It is necessary that you obtain an unrestricted replacement Drivers License.
Step 5: Once you have completed the unrestricted replacement Drivers License process, contact us at (781) 871-7677 to have the device removed.
Michigan
The Michigan Department of State specifies the procedures for getting your Michigan BAIID removed. You’ll need to submit HBAC Form 1, plus a Breath Alcohol Ignition Interlock Device Report from your BAIID provider. Submit the required documentation to:
Michigan Department of State
Administrative Hearings Section
P.O. Box 30773
Lansing, MI 48909-7696
Once the Department of State is done reviewing your removal application, they’ll send your Michigan BAIID provider an authorization for removal. Next, get in touch with your Smart Start service center to have your BAIID removed.
Minnesota
To help you stay in compliance, we will need approval to remove your Ignition Interlock. However, we will remove your device at your request at any time.
The Minnesota Driver and Vehicle Services Department (DVS) will send you a final calibration service letter to set up a removal appointment with your local Smart Start service center. Once your program is completed, a reinstatement letter will be sent to you. You will then need to apply for a new or duplicate driver’s license without the Ignition Interlock restriction, and then schedule your appointment with your Smart Start service center to remove the device.
Mississippi
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time.
Some courts require a removal order from the judge, but others will allow you to remove your Ignition Interlock once you fulfilled your required time. We recommend you contact your court State Authority to obtain removal verification.
Any documents that you are providing to start the removal process can be submitted by filling out our online removal form.
Please allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Missouri
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time.
Court Requirement
Smart Start will remove our device at your request. Keep in mind that if you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable. We recommend you contact your court State Authority to obtain removal verification.
Missouri Department of Revenue (DOR) Requirement
Has the DOR received your certificate of completion? You can contact them at 753-751-7195 for any questions.
If Yes
Please contact your local Smart Start service center to schedule a removal appointment.
If No
Do you have your End Date? Your Ignition Interlock must be serviced at least one day after this date. Please allow three to five business days for processing and for the DOR to review your reports and receive your certificate of completion.
Nebraska
Visit the Nebraska DMV website or call 402-471-3985 to obtain your removal eligibility date. Once you have your date and you’re sure you’ve completed all requirements of your IID program, please call our Nebraska Customer Care Center at (800) 831-3299 to schedule a removal appointment.
Nevada
To help you stay in compliance, we will need approval to remove your Ignition Interlock. If you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable. We recommend you contact your court State Authority to obtain removal verification. Please note that you will need to remove your Ignition Interlock in the state of Nevada.
Pre-trial or Probation Requirement
Smart Start will need permission to remove your device. You may submit your original court orders with the terms of your Ignition Interlock or a copy of Minutes. As an alternative, you may contact your State Authority to obtain authorization.
DMV
Please contact the Nevada Department of Motor Vehicles (DMV) for your local DMV office to obtain removal verification.
New Hampshire
When you’ve completed your IID program, contact the Interlock Coordinator at the New Hampshire Department of Motor Vehicles and request a Certificate of Completion. Make sure to include your full name, date of birth, driver’s license number, and IID service provider.
According to the New Hampshire Administrative Code, you can submit your request via email to IIDHELPDESK@DOS.NH.GOV, or mail it to:
Department of Safety
Division of Motor Vehicles
Financial Responsibility Bureau
23 Hazen Drive
Concord, NH 03305.
If you have no IID violations in the past 120 days and you meet the other required conditions, the DMV will issue your certificate. Send your certificate to your IID service provider and set up your removal date.
To submit your certificate of completion to Smart Start, fill out our online removal form. Please allow two business days for processing. A Customer Care Specialist will notify you of your removal eligibility date or steps to take to become eligible.
New Jersey
To help you stay in compliance, we will need approval to remove your Ignition Interlock. If you remove your device early, your driving privileges can be suspended, and any fees paid will be non-refundable. We recommend you contact your court State Authority to obtain removal verification.
Please be ready to present your restricted Driver’s License to our local service center as our technician will only remove your device on or after the expiration date on it.
If you don’t have a valid driver’s license or if you are out of the state, please fill out our online removal form. Allow two business days for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to take to become eligible.
If you have not completed your Ignition Interlock program but you need to remove the device, you may remove it by surrendering your driver’s license to:
Attn: Robert Swanson
NJMVA, Driver Management Bureau
P.O. Box 134
Trenton, NJ 08666-0134
New Mexico
Contact the monitoring authority of your New Mexico IID program to verify that you’ve completed all requirements and are eligible to have your IID removed. When you’ve confirmed that you’ve completed your program, contact your New Mexico Smart Start service center to schedule a removal appointment.
New York
The New York Unified Court System provides the following instructions for getting your IID removed:
- Contact your interlock monitoring authority and request the form that certifies you’re no longer required to maintain an IID in your vehicle.
- Take this form to a New York Division of Motor Vehicles office and get the IID restriction removed from your license. Request a copy of your license abstract to show that the restriction was removed.
- Submit your documentation to your service provider, then schedule an appointment to get your Interlock Device removed from your vehicle.
Get started by filling out our online removal authorization form and submitting your documentation to Smart Start.
North Carolina
Contact your monitoring authority to verify that you’ve completed your North Carolina IID program and are eligible for removal. Once you’ve confirmed your status, set up an appointment with your Smart Start service center. Please note that you will need to remove your Interlock in the state of North Carolina.
North Dakota
We will need permission to remove your device. You may submit the court or DMV order to remove to Smart Start by filling out our online removal form. Allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow. Smart Start currently does not operate in North Dakota!
Ohio
We will remove your device at your request at any time. If you remove your device before the specified end of your IID program, you may be liable for penalties.
When you’ve completed the conditions of your Ohio IID program, contact your monitoring authority, which could be the court or the Ohio Bureau of Motor Vehicles. Verify that you’ve met all the conditions, then contact your Ohio Smart Start service center to get your IID removed.
Oklahoma
If you have completed all the requirements of your Oklahoma Impaired Driving Accountability Program (IDAP), you can apply for an IDAP Completion Certificate. (Drivers arrested before November 1st, 2022 will apply for an Ignition Interlock History form instead.) To learn your eligibility date, check your IDAP Confirmation of Enrollment document, or call the Oklahoma alcohol and drug testing authority at 405-425-2460. Make sure you’ve completed any other requirements, including having no IID violations in the past 90 days.
Once you have your Completion Certificate, submit your documentation via our online removal form, and contact your Oklahoma Smart Start installer to set up an appointment.
Oregon
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time. Please keep in mind that if you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable. Are you required to have an Ignition Interlock Certification for a 90-day or 6-month Review? Here’s how to request a review:
- You must have already completed your 90 days or 6 months of service
- You will need to have your End Date (your State Authority can provide this date)
- Your Interlock must be serviced at least one day after this date
- Then, fill out our online removal form. Please allow up to five to seven business days for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Pennsylvania
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time. Please keep in mind that if you remove early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable. You may contact the Pennsylvania Department of Transportation (PennDOT) at 800-932-4600 to check your removal date eligibility. You can also use this number to check the status or request a copy of the letter. To start the removal process, you will need a letter from PennDOT indicating you are eligible to obtain your driver’s license without the Ignition Interlock. Your Interlock must be serviced for the Final Download on or after the date on the letter. Once you have obtained the letter, please follow these steps to expedite the removal process:
- Fill out our online removal form and attach a copy of the letter
- Allow up to two to three business days for processing
- A Customer Care Specialist will notify you of the steps to follow
- Allow between 10 to 25 days for PennDOT to review and update your record
- Upon receiving the unrestricted driver’s license, please send a copy of it to the above email address or fax number so your account can be approved for removal.
- Then, you may contact your local Smart Start service center to schedule your removal appointment.
Rhode Island
Smart Start will need permission from the Rhode Island Department of Motor Vehicles to remove our Ignition Interlock. Contact the Rhode Island DMV at 401-462-0800 to check your removal date eligibility and apply to have your IID requirement removed. As specified by Rhode Island law, the DMV will check your driving record and IID data to verify your compliance, then contact us to give us permission to remove the IID. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
South Carolina
According to the South Carolina Department of Parole, Probation, and Pardon Services, you’ll need a letter from your IID Program Administrator certifying that you have completed the program. At your final scheduled BAIID appointment, your Administrator should issue a completion letter that certifies you have met the program conditions and are eligible to have your BAIID removed.
If you have any questions about your letter or BAIID program, contact the South Carolina Probation, Parole and Pardons at 803-734-0019. When you have the required documentation, contact your local Smart Start service center to schedule a removal appointment.
South Dakota
We will need permission to remove your Ignition Interlock. You may submit the court or DMV order to remove in the online removal form. Allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow. Smart Start currently does not operate in South Dakota.
Tennessee
To help you stay in compliance, we will need approval to remove our Ignition Interlock. Keep in mind that if your device is removed early, your court requirements may be extended, and any fees paid will be non-refundable. You can check the status of your license and removal date eligibility by visiting the Tennessee Department of Safety and Homeland Security’s Driver Services page.
Bond or Probation Requirement
Smart Start will need permission to remove your device. You or your State Authority need to submit your disposition or court orders with the terms of your Ignition Interlock to TNRemoval@smartstartinc.com. Then, contact your Smart Start service center after the removal eligibility date to schedule a removal appointment.
DMV – Arrested before 06/30/16
You will need to obtain your driver’s license without the restrictions (#16 and/or #15) from the DMV. Once obtained, please email TNRemoval@smartstartinc.com before contacting your Smart Start service center to schedule a removal appointment.
DMV – Arrested and Convicted on or after 07/01/16
You will receive a Final Calibration Letter from TNRemoval@smartstartinc.com within 3 business days after day 366 of the Ignition Interlock program. Be advised, if you are a multiple offender, you will be required to maintain the device longer than 365 days.
Once you have obtained the letter, please bring it to your local Smart Start service center to have your device serviced for the Final Download. Your information from the final download will be shared with the DMV. Smart Start will contact you via email once the DMV approves the removal. Upon receiving the email with the Authorization Removal form, you may contact your local Smart Start service center to schedule the removal appointment.
Please make sure that a valid email address is on file for your account.
Texas
Smart Start will need permission to remove our Ignition Interlock. The Texas Department of Public Safety specifies that to remove your Interlock Device, the IID vendor must receive either:
- A court order with a court seal, or
- A vendor removal form signed by a judge or county clerk.
To have your Interlock Device removed, submit your documentation to the Texas DPS along with your name, address, driver’s license number, and a copy of your suspension notice if available. You can submit it via email, fax, or postal mail, using the following information:
Mailing Address:
Texas Department of Public Safety
Enforcement and Compliance Service
P.O. Box 4087
Austin, TX 78773-0320
Fax Number:
512-424-2848
Email:
driver.improvement@dps.texas.gov
If you’re submitting your documents by email, make sure they’re in PDF format. The Texas DPS notes that processing may take up to 21 business days.
Once these steps are complete, fill out our online removal form. Allow at least one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Utah
To help you stay in compliance, we will need approval to remove our Ignition Interlock. If you remove your device early, your driving privileges can be suspended, and any fees paid will be non-refundable.
No specific paperwork is required to remove your IID in Utah, but we highly recommend you contact your court State Authority to obtain removal verification. Please note that you will need to remove your Ignition Interlock in the state of Utah.
Vermont
As specified by the Vermont Department of Motor Vehicles, Smart Start will need a release letter from the DMV to remove our Ignition Interlock. You should receive this letter shortly before the date when you become eligible to have your IID removed. If you have not received your letter and your release date is approaching, call the Vermont DMV at 802-828-2061 to check your eligibility status and request a copy of the Removal Authorization letter.
You may submit your removal document by filling out our online removal form. Allow one business day for processing. A Customer Care Specialist will notify you of the removal eligibility date or steps to follow.
Virginia
We will need permission from your Alcohol Safety Action Program (ASAP) to remove our Ignition Interlock Device. If you have completed all requirements of your DUI program, contact your ASAP. They’ll verify your compliance and your licensed status, then send a confirmation to your service provider. Under some circumstances, you may be required to petition the court for removal. Your ASAP will inform you if this requirement applies to you.
Washington
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time. Keep in mind that if you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable.
DMV or License Suspensions
If you need a 4-Month or 180-Day Compliance review, you will need to obtain your End Date from the Washington Department of Licensing (DOL) at 360-902-3900 or CustomerCare@dol.wa.gov. Your device will need to be serviced on or after the End Date. Once you have serviced your device, please follow these steps to expedite the removal process:
- Email Smart Start at WARemoval@smartstartinc.com
- Make your email subject-line: “WA 4Month or 180-day – client’s full name, date of birth and End Date”
- Allow up to three to five business days for processing
- A Customer Care Specialist will notify you of the steps to follow
- Allow three to five business days for DOL to review and update your records
- Check with the DOL on removal status
- Once you obtain authorization to remove, you may contact your local Smart Start service center to schedule the removal appointment
West Virginia
Smart Start will need permission to remove our Ignition Interlock in West Virginia. The West Virginia Department of Motor Vehicles (DMV) requires that you contact their office at 304-926-2507 30 days before your scheduled removal date. During this call, you’ll be able to check your removal date eligibility and verify that you’ve completed the required paperwork, paid all fines, and completed an approved DUI program. Upon receiving authorization, you may contact your local Smart Start service center to schedule the removal appointment.
Wisconsin
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time. Keep in mind that if you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable.
Drivers in Wisconsin aren’t required to obtain any specific authorization before removing an IID, but it’s a good idea to verify that you’re eligible to have your interlock removed by calling the Wisconsin DMV at 608-266-2261. Upon confirmation, you may contact your local Smart Start service center to schedule the removal appointment.
Wyoming
To help you stay in compliance, we will need approval to remove our Ignition Interlock. However, we will remove your device at your request at any time. Keep in mind that if you remove your device early, your court requirements may be extended and/or driving privileges can be suspended and any fees paid will be non-refundable.
If you’ve completed your IID requirement, the Wyoming Department of Transportation recommends that you call WYDOT at 307-777-4800 to verify that you’re eligible to have your Interlock Device removed. Upon receiving authorization, you may contact your local Smart Start service center to schedule the removal appointment.
All States
Remember, once you receive approval from your court and/or state office, fill out our online removal form to get started.
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