Will I Receive Ignition Interlock Training When It’s Installed?

If you need to use an Ignition Interlock, chances are that there may be a little confusion with the process. Just like any new program, the Ignition Interlock and its tests will take some getting used to, but with the right provider, you’ll be back on the road in no time! With Smart Start, we are the leading Ignition Interlock company with more than a million drivers who trust us to assist them with their program. If you are a Smart Start client, you are in good hands.

But in any case, you should make sure your Ignition Interlock provider gives you the training that you need so you have a smooth experience during your time with the device. Smart Start can provide you this training and more with the right customer service team and resources.

Ignition Interlock Training with the Technician

First, let’s go over what you can expect at a Smart Start installation appointment. This will be your first in-person contact with Smart Start, so our friendly technicians will be ready to provide you device training during your installation service.

One of the services we provide is device training. Our team members will show you how to use the Ignition Interlock before you get on the road. Your technician will likely ask you to take a test a couple of times until you are comfortable with the process.

At your service center, you’ll also watch a video that shows you what to expect out of your program. Our training videos are available in English and Spanish and are also available to watch again on our website. You’ll receive a training manual with your device, but this manual is another resource you can re-read online.

After your installation appointment though, you may think of questions that you need to ask related to your Ignition Interlock. This is where our friendly, bilingual 24/7/365 Customer Care Center comes in to be available to you when you need us.

24/7/365 Ignition Interlock Service

Our Customer Care Center is standing by to assist you any day at any hour, including weekends and holidays. Our team is here for you in case you have any questions or if you need assistance with your Ignition Interlock. When you call us at (800) 831-3299, we’ll provide the answers you need! We don’t believe in automated responses, so when you call Smart Start and follow through the prompts, our service agent will be on the other line and will help you.

If you still need to install an Ignition Interlock, you can expect Smart Start to be your most helpful and trusted provider. Our main mission is customer service. To schedule an installation appointment, call our team today at (800) 831-3299 or fill out our online form.