When it comes to managing your DUI and alcohol monitoring cases, we don’t just want to be a solution provider. We’re a resource that helps you keep things running smoothly, whether it’s with Ignition Interlock or portable alcohol monitoring devices.
Once you refer a client to Smart Start, we’re part of your team – we treat them like our client and help walk them through every step of their sobriety requirements. We’re the alcohol monitoring expert, saving you time to spend on other important tasks.
More Than Just IID and Portable Alcohol Monitoring
But we do more than just build Ignition Interlock and portable alcohol testing devices. We’re a technology company that ties a comprehensive suite of products together with a robust case management platform – SmartWeb™. Now it’s easy for you to track the progress of clients who require alcohol monitoring.
Want to know how SmartWeb can make your workload easier? It has a remarkable range of functionality, so let’s check out five of its coolest features.
1. Compatibility with Multiple Platforms
Whether you prefer a smartphone, tablet or computer, we’ve got you covered. SmartWeb works on all three types of devices, plus Apple and Android operating systems.
No matter what device you use, you don’t have to change your hardware to accommodate our software. Use SmartWeb anytime from anywhere, any way you choose.
2. An Intuitive, Easy-to-Use Dashboard
Even the best technology suffers if it’s clunky and hard to figure out. That’s not the case with SmartWeb. The main dashboard is where it all begins. You can get a quick, customizable look at all your accounts. The information includes:
- Account status and key program dates (installation, last service, next service, etc.) for all of your clients, collectively or individually.
- At-a-glance, real-time information about a client’s testing history and GPS location.
- An overview of equipment being used by the client. That includes the type of device plus any peripherals, including cameras, and cellular information.
- Any notes you’ve made for an individual account.
That’s just the beginning of what you can do. Let’s check out some more cool stuff.
3. Search, Filter, Sort and Export
The last thing you want to do is spend valuable time hunting for information. That’s why there’s an easy search tool that lets you quickly call up records for individual clients. No more scrolling and sorting.
SmartWeb has a comprehensive choice of filters. You can quickly drill deeper for specific information, and zero in on exactly what you’re looking for. That includes account information and selected events of interest.
You can also easily export or print reports with the data you need. It’s just another way to view important information without having to dig for data.
4. Customizable Event Notification
SmartWeb makes it easy to create individualized notifications of events for IIDs and portable alcohol monitoring via text and/or email. Choose from a list that includes violations, fails, warnings, skipped tests, and attempt to circumvent any device.
You can also create a “Watch List” that lets you focus on specific clients who may require special attention. The information you need is there whenever you need it.
5. Create Testing Windows Specific to Your Client’s Needs
When it comes to testing, there isn’t necessarily one schedule or one type of test that fits every client. Every case is different, so SmartWeb gives you drag-and-drop capability to create random or scheduled tests.
This is particularly important when some of your clients are using Ignition Interlock, while others are using portable alcohol monitoring. Now you have the power to create a program that fits your client.
Find Out More About SmartWeb
Think of SmartWeb as being Mission Control – not just for our entire portfolio of alcohol monitoring devices, but for your caseload as well. It’s one stop for all of your monitoring clients.
Learn more by contacting your regional Business Development Representative. See how you can save time and effort with SmartWeb.
Free SmartWeb Training Sessions
|1. Intro to SmartWeb||2. Understanding Your Dashboards|
|3. Account-Level Detail for Specific Clients||4. GPS and Tracking Client Movement / Check-In|
|5. Specific Client Details and Reports||6. Changing Client Testing Times and Client Contact|