Here’s everything you should know about your calibration appointment before you go!
Getting an Ignition Interlock can be confusing, but Smart Start is here to help. You are required to have your device serviced regularly. You may have recently had your calibration schedule changed. We have more information about these changes here.
The calibration schedule for your state may have changed. Please check below to verify how often you must bring your vehicle in for service.
Your calibration is every 30 days if you live in the following states:
Your calibration is every 60 days if you live in the following states:
If you live in the following states, you’ll need to return for the first 30 days, then return every 60 days after:
You will still need to pay your lease every month.
If you have been paying your lease at a shop location, you should make plans to pay online instead. It’s the quickest and easiest way to stay up-to-date, not to mention avoid any processing fees.
Remember, you MUST come into the shop on your service date. After that date, you may be charged an additional service fee.
Why are my Interlock service dates changing?
Your state allows for a longer period between IID service dates, making your Interlock program more convenient and cost-effective for you.
How often does calibration need to be done?
The frequency of calibration depends on various factors, including local regulations and Smart Start’s recommendations. Generally, calibration is required every couple of months to ensure accuracy. Smart Start will notify you when your device is due for calibration. You can also find your next service date on your device, your last service center receipt, or on the Client Portal.
When will these changes go into effect?
These changes are already in effect, ensuring an immediate improvement to your Interlock program.
How do I sign up for Client Portal and auto-pay?
If you don’t have a Client Portal account set up, you can sign up here. From the Client Portal, you can then sign up for auto-pay.
What is a calibration?
Calibration is a crucial process for ensuring the accuracy and reliability of your Smart Start device. It involves adjusting and fine-tuning the device to accurately measure your breath alcohol concentration (BrAC) levels.
Why is calibration necessary?
Calibration is necessary to maintain the accuracy of your Smart Start device over time. Regular calibration ensures that the device continues to provide precise BrAC readings. Each state also requires this.
How often does calibration need to be done?
The frequency of calibration depends on various factors, including local regulations and Smart Start’s recommendations. Smart Start will notify you when your device is due for calibration. You can also find your next service date on your device, your last service center receipt, or on the Client Portal.
How long does calibration take?
Calibration typically takes a short amount of time and can often be completed within a single visit to a Smart Start service center. However, the exact duration may vary depending on factors such as the type of device and any additional services needed.
Do calibration services come with a fee?
Depending on your service center’s location, the pricing for calibration services may vary. We recommend contacting your local service center directly to receive accurate pricing information tailored to your region.
What should I bring to the calibration appointment?
When attending a calibration appointment, be sure to bring your vehicle, any necessary documentation (such as your driver’s license and vehicle registration), and your Smart Start lease agreement or documentation provided by your monitoring authority.
What happens if I miss a calibration appointment?
Missing a calibration appointment can result in consequences such as device lockout or violations reported to monitoring authorities. It’s essential to adhere to the scheduled calibration intervals to maintain compliance with program requirements and ensure the continued operation of your Smart Start device.
