Disaster Assistance
To all Smart Start clients directly affected by natural disasters.
RESIDENTS OF FLORIDA –
We at Smart Start hope that you are staying safe in the aftermath of Hurricane Helene and as Hurricane Milton approaches. We stand in support of our Florida residents during this uncertain time. Our team will work with you to reschedule appointments if you are unable to attend due to the inclement weather. We also want to alleviate the stress of the current situation by extending the unlock codes on your Ignition Interlock.
Florida residents with a lockout date from Oct. 7, 2024 forward may receive a free 72 hour unlock code by calling 866-979-0002 and speaking with a specialist. Unlock codes are effective Oct. 10-15, 2024. Maximum of 2 codes. We are unable to provide unlock codes to Florida residents with a suspended license.
Availability of free unlock codes is subject to change or end without notice. For further assistance, please call our dedicated hotline at 866-979-0002.
The following service locations are currently closed:
Charlie Auto Fix LLC – Closed
978 Pondella Rd
North Fort Myers, FL 33903
SNS Autosport – Closed
7061 49th St North
Pinellas Park, FL 33781
Skycrest Auto Service – Closing at noon on 10/8
1927 Drew St
Clearwater, FL 33765
AudioMotion – Closing at noon on 10/8
1134 E Fletcher Ave
Tampa, FL 33612
OTS Mobile Audio – Closing at noon on 10/8
3166 Tampa Rd
Oldsmar, FL 34677
Car Tune Automotive Inc – Closed
2940 Grand Blvd
Holiday, FL 34690
The agents on this line will ensure you have all of your questions and concerns answered. As well as the direct line above, clients can always call our 24/7/365 Customer Care Center at (800) 831-3299. Please do not hesitate to call our team for any questions or assistance about your Ignition Interlock program.
Assistance FAQ
How do I know if my shop is open, and when are they open?
The following shops are currently closed. If any additional shops close, we will attempt to update this page as soon as possible with a list of shop hours and further information.
Charlie Auto Fix LLC – Closed
978 Pondella Rd
North Fort Myers, FL 33903
SNS Autosport – Closed
7061 49th St North
Pinellas Park, FL 33781
Skycrest Auto Service – Closing at noon on 10/8
1927 Drew St
Clearwater, FL 33765
AudioMotion – Closing at noon on 10/8
1134 E Fletcher Ave
Tampa, FL 33612
OTS Mobile Audio – Closing at noon on 10/8
3166 Tampa Rd
Oldsmar, FL 34677
Car Tune Automotive Inc – Closed
2940 Grand Blvd
Holiday, FL 34690
My IID is due for calibration but my shop is closed. What do I do?
Call Smart Start’s dedicated Crisis Customer Service team at (866) 979-0002 to obtain an extended unlock code.
My IID or SmartMobile was damaged or lost. What do I do?
Call the Smart Start credit department at 877-485-7042.
I need to reinstall my unit because the unit was damaged. Will I be charged?
Call Smart Start’s dedicated Crisis Customer Service team at (866) 979-0002 to schedule a reinstall.
I need to tow my vehicle to the Service Center. What do I do?
Unfortunately, you’ll have to tow your vehicle at your own expense. Please submit an Incident Report if this occurs.
Helpful Links
