Visiting a Smart Start service center after being ordered to install an Interlock can be daunting. But drivers, you need to get back on the road again with safety in mind, so you want to go through this process as efficiently as possible.
No worries. Smart Start is on the same page as you.
Below, you’ll find a brief outline of what to expect on your Interlock installation day at any Smart Start location nationwide.
But first … what exactly is an Ignition Interlock?
Ignition Interlocks are devices that test your BAC, or BrAC, level. You may have also heard Interlocks being referenced as car breathalyzers or alcohol breath testers. Keep in mind that some states use the term interlocks differently, such as Illinois with BAIID’s, or Breath Alcohol Ignition Interlock Devices. A curly cord connects to your Interlock at the bottom that leads into your ignition system, which means that your vehicle will start or not start dependent on your breath test results.
So, what do Interlocks look like? Smart Start’s Ignition Interlocks are handheld and discreet products that are the size of your smartphone. The mouthpiece allows you to blow into the device for your breath tests. You can get multiple mouthpieces for sanitary purposes from your technician, or the monitoring/overseeing authority of your program.
Now that you know a bit more about your Device…
Continue reading so you will know what to expect on your installation day.
BEFORE THE APPOINTMENT: Prep Yourself
Prepping before your Interlock appointment is perhaps the most important step for you, because, during the rest of the process, you will always have a friendly, qualified Smart Start team member helping you along the way. So, these steps are up to you: scheduling your appointment, what to bring to your appointment and making sure your schedule that day fits to accommodate your appointment.
Scheduling an Interlock appointment is very easy and fast. If you want to call, just dial 800.831.3299, and one of our knowledgeable, friendly customer service agents will help you set up an appointment at your nearest Smart Start center. You can also fill out our form or chat with us online! Smart Start boasts thousands of locations nationwide for your convenience.
Before your Interlock appointment, you will need to bring: a copy of your case paperwork, your proof of residence, your photo ID, and car insurance and vehicle registration papers. That’s it!
*Remember that all states have different requirements. For example, in some states, if you are not the owner of the vehicle you will be using during your program, you will need to bring a letter of permission from the registered owner stating that you can use an Interlock on the vehicle. Ask your monitoring or overseeing authority, or visit our state FAQs’ pages, to know what exactly to bring to your appointment!
Another great way to prep yourself is to find your nearest Smart Start location before calling to schedule. You can find out where the closest Smart Start is near your work or home here.
The usual waiting time for our team to install an Interlock can take an hour or two. Make sure when you are scheduling your appointment that you are blocking off a few hours that day. We do our best to get you back on the road quickly, but keep in mind that we are also being as careful as possible when installing the Interlock. We appreciate your patience during this time!
DURING THE APPOINTMENT: Watch and Learn
While you are at your Smart Start service center, the technician will aid you in the Interlock program by giving you a training video to watch while our team completes your Interlock installation. Take advantage of your wait time to ask our team any questions you may have. You can also look to our website online and review your state’s Interlock laws and FAQ’s.
During your appointment, you will also have to practice blowing into your Interlock as demonstrated by your Smart Start technician. All state regulations are different, but your technician will usually ask you to demonstrate that you can use your Interlock successfully two to three times. Always remember to rinse your mouth with water before taking any Interlock test! Some products and foods with alcohol in its properties can cause a false test – but false positive tests are a rare occurrence for a Smart Start Interlock, which is made through state-of-the-art fuel cell technology. 
You may be wondering about your vehicle as it is in the auto repair bay. Only qualified and skilled technicians will ever be in contact with your vehicle during your appointment. Our team is certified in installing Interlocks. Rest assured that your vehicle will be all right during this process.
We want to help you get through your program as efficiently as possible with little-to-no trouble. Our 24/7 customer service team is ready to help you with any questions you may have, as well as our chat services coordinators through online chat throughout your Interlock program.
OK, it looks like you are off to a great start! You should now be equipped with the knowledge you need when coming in for a Smart Start Interlock install. The training videos and manuals we mentioned are also available for you at any time online.
Check back in with us at the blog as well! We provide you with up-to-date resources and tips during your Interlock program weekly.
PLEASE NOTE! Each state will differ in their Interlock requirements, meaning the steps outlined above may be slightly different for your program. It is always best to stay informed. Ask your monitoring or overseeing authority any questions so you do not violate any part of your Interlock program.
Schedule your Interlock installation today so you can get back on the road safely and legally with Smart Start! Reach out to our 24/7 customer service team at 800.831.3299, fill out our online form or speak with a chat services coordinator via our website.
Do I Have to Take a Random Retest on my Ignition Interlock Device While I’m Driving?
Now that you have an Ignition Interlock Device, you should be comfortable with how it works. However, after taking your initial test to start your vehicle, your Interlock Device will prompt for a random rolling retest, and allow adequate time for you to move your vehicle to a safe area and complete the test.
What Are Random Rolling Retests?
Actually, a “random rolling retest” isn’t the right term. You shouldn’t be rolling at all, because it can put you in danger.
It’s very important that you:
Rolling retests happen a few minutes after you start driving your vehicle. The Interlock Device will prompt you by making a sound and displaying the word BLOW on its screen. The screen will also show your time remaining to perform the test.
Rolling retests are very helpful to you during your program. These tests confirm that you are complying with your court or state-administered Interlock Device requirements while you are driving. Initial tests will allow your vehicle to start, but the random retests that happen during your drive validate your sobriety while on the road.
Rolling retests are under the National Highway Traffic Safety Administration (NHTSA)’s Ignition Interlock model specifications. The organization states that, ‘‘NHTSA does not intend that retests be conducted while the vehicle is moving, but rather while the engine is running with the vehicle stopped in a safe location on the side of the road.’’ (75 Fed. Reg. 61824.) Rolling retests are also included in the Association of Ignition Interlock Program Administrators (AIIPA) and American Association of Motor Vehicle Administrators (AAMVA) best practices recommendations for Ignition Interlock Devices.
Your Engine Will Never Stop During a Random Retest
Nothing is more important than the safety of our clients. Even if you fail the test, your vehicle will continue to run.
Smart Start hopes you continue to have a successful and seamless Interlock Device program. Remember, you can always call our bilingual, 24/7/365 customer care center for assistance.
If you need to make an Interlock Device installation appointment, call Smart Start at (800) 831-3299, or fill out our quick and simple online form for a quote in your area.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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Why Choose a Nationwide Interlock Device Provider?
There’s a reason many people choose Smart Start as their nationwide Interlock Device provider.
We are located throughout the U.S. with nearly 2,000 service centers.
Smart Start is a Nationwide Interlock Device Provider
We are available to you wherever you go. Smart Start’s Interlock Device service centers will be close to you, whether it is in your area of conviction, near your home or workplace, or if you are traveling out of state.
For example, if you and your loved ones would like to travel or visit extended family, there is no need to worry about missing a calibration appointment or any other services with your Smart Start location. Just find the closest one via zip code on our website.
Keep in mind that some states will only allow you to visit your service center within your state, or area of conviction! Ask your State Authority, your Smart Start service technician or our customer care center representatives if it is OK to calibrate your Interlock Device at another location.
As well as the convenience of many service centers located nationwide, there are several other factors that customers consider when choosing a provider.
Years of Experience
Smart Start has years of industry knowledge, and will know your program requirements in your state. Choosing a provider that knows all aspects of your state’s Interlock Device laws gives you less frustration and more relief.
Easy Testing
Our Interlock Devices’ testing patterns are very easy. Although state regulations dictate how Interlock Device tests operate, Smart Start will ensure your program is met with success.
Do you need an Interlock Device? Call Smart Start today to schedule your installation appointment, wherever you are, at 800-831-3299, or fill out our online form.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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How Long Does It Take To Install an Ignition Interlock Device?
One question that may come to mind before your appointment is the time it takes to install an Ignition Interlock Device. Rest assured, your appointment will not take all day. Usually, Smart Start’s qualified technicians only need a couple of hours.
Please keep in mind that some vehicles may take a little longer for our technicians to install the Device. We recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments, or work.
Your Appointment – Installing an Interlock Device
While you are at your installation appointment, one of our technicians will provide hands-on training with the Interlock Device before you leave. Every state has a different breath test pattern per their Interlock Device regulations. Don’t worry, though! All Smart Start’s testing patterns are very easy, and will only take seconds to perform the test. Each state’s Interlock Device regulations are different, but most require you to demonstrate that you can use your Interlock at least two or three times before leaving the service center.
You will also need to watch a short training video about your Interlock Device, and what different messages could mean. You will also be given a training manual as a reference guide. If you do not have the training manual with you, it is always on our website, as well.
More Tips
It also doesn’t hurt to check out different parts of our website for additional resources on your Device, and the blog for daily tips.
We look forward to partnering with you throughout your Interlock Device program!
Ready to make an appointment to install an Ignition Interlock Device? Call Smart Start today at (800) 831-3299, or fill out our quick and easy online form for a quote.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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The Fastest Way to Schedule an Interlock Device Installation Appointment
Are you on the hunt for the best Interlock Device in your area? Smart Start can help you make the right choice. We will schedule your Interlock Device installation appointment, whether on the phone or online, to make the process easy and convenient for you.
If you don’t have a lot of time during the day to call us during regular business hours, you can visit our website to complete our simple and quick online form. We also can speak with you via online chat or email.
For today’s blog, we’ll go through the online form process.
STEP 1: YOUR LOCATION
Enter your area’s zip code, or click the ‘Use My Location’ option so we can automatically identify the most convenient service center for you.
STEP 2: COMPLETE THE FORM
On this page, only a few minutes is needed to complete general vehicle information. Filling this form out will help us determine the most accurate quote for you. You can also view how many service center locations are in your area!
To the left of the form, we provide some tips on why choosing Smart Start’s Interlock Device is the best choice. For example, in Texas, we are based here in the Lone Star State with more than 25 years of industry experience. In addition, our Interlock program is affordable with no hidden fees. We also offer bilingual service from our 24/7/365 customer service team.
STEP 3: SELECT YOUR SERVICE CENTER
Now you can select the service center location closest to you, whether you need to travel from your residence or workplace.
STEP 4: GETTING YOUR QUOTE
Finally, we will reach out to you with your preferred method of contact to provide your quote. We can either chat with you online, call or email – whichever way is easiest for you. Keep in mind our callback agents are only available during regular business hours!
And that’s it! You should be set up with your quote and an installation appointment closest to your area.
When you fill out our online form, you will receive more than an installation appointment:
Finding Your Location
Nearly 2,000 service locations across the globe makes Smart Start the convenient choice.
Getting Your Quote
In addition, our straight-forward pricing leaves clients headache-free from hidden fees.
Receiving 24/7/365 Customer Service
Finally, Smart Start’s 24/7/365 customer service team is ready to help answer your questions or set up appointments, even during weekends and holidays.
Ready to make an Interlock Device installation appointment? Fill out our online form or call us at 800.831.3299 today.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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5 Ignition Interlock Device Tips for a Successful Program
When ordered to install an Interlock Device, using one can seem confusing and a little frightening. We can promise that testing with a Smart Start Interlock is very easy.
An Ignition Interlock Device (IID) measures your BrAC level before starting your vehicle. It also prompts for random breath tests throughout your drive time to determine your sobriety.
When you get the hang of using your Interlock Device, it only takes seconds to perform your test. And with the right information, your everyday routine will be back to normal.
Are you saying inaccurate information about Interlock Devices is out there?
YES!
Some sites write that Interlocks can shut down a car’s engine while on the road if you fail a breath test. Your Interlock Device will never shut down your vehicle’s engine while driving. This is a major safety hazard, and our Interlocks are NOT manufactured to do this to your vehicle.
There’s also some misconceptions about rolling retests. In most states, you have several minutes to provide your requested breath tests while driving. Don’t panic if you are in a lot of traffic! You will have plenty of time to find a safe location to provide a test.
Bottom line: Be aware of sites that are not reputable on Interlocks.
Below are Smart Start’s five Interlock Device tips for success. We hope you find them helpful as you get back on the road again!
1. Swish Your Mouth with Water Before Testing
Most Interlock Devices, such as Smart Start’s, have advanced fuel cell technology. This means the sensor in your Interlock determines alcohol-specific content in your breath, and is very reliable. This also means ANY alcohol content you have in your breath will be recorded in the Device, so Smart Start always recommends swishing your mouth with water before taking a breath test. Swishing your mouth with water will help dissolve the alcohol in your mouth from items such as breath mints, mouthwash, etc.
To keep it simple, make sure to swish your mouth with water before any test to eliminate false positive readings on your Device.
2. Cold Weather
If you live in an area where it is extremely cold, the Interlock Device could take a few minutes to warm up.
Allow yourself plenty of time to let the Interlock Device warm up before starting your car during the winter. Please note that if you go back inside your house or office, the Device could prompt for a test and you won’t hear it. Be aware that you could miss a breath test, which will be considered a violation. We advise that you stay near your car so you can see and hear your Device while your car warms up.
3. “Beating” an Interlock Device Breath Test
Due to the advanced technology in most Interlock Devices, cheating your way through a breath test is difficult, and will not work out for you in the end. Tampering with the Device may result in additional fees, and, in most states, a new criminal charge could be held against you. Your Device logs all activity, which, in most cases, is eventually shared with your State Authority. Your activity log will tell a pretty clear story, so Smart Start’s advice is to not try and beat the Device!
4. Know When to Test
When you have an Interlock Device, there is no specific schedule for when you need to take a breath test. The Device will prompt you for a breath test when you turn your key in the ignition of your vehicle. Then, it will prompt for another test when you are on the road for approximately 5-10 minutes. Rolling retests can also be randomly requested throughout your drive time. They determine your sobriety while you are out on the road, and are necessary in all states with Interlock Device laws in place.
5. Customer Service Team Available at Any Time
One of our core values as a company is to make sure you have a successful and easy time with our Interlock Device. Smart Start also realizes that people need to use their vehicles at any hour of the day. That’s why we have customer care representatives available for you 24/7/365 – yes, even during weekends and holidays! Whether it’s at 3 p.m. or 3 a.m., we are here to help you to answer questions or assist with your Device.
We hope you find these tips resourceful during your Interlock Device program. Come back to our blog daily for more helpful Interlock tips!
Need an Interlock Device installation?
It only takes minutes for us to determine your closest service center to make an appointment. Feel free to call Smart Start at 800.831.3299 or fill out our quick and easy online form today.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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How Smart Start Does Ignition Interlock Device Customer Service
Do you need an Ignition Interlock Device? Searching for the right provider, whether the Interlock is court-ordered or voluntary, can be overwhelming.
There is a lot of information online, but very little is user-friendly. In fact, it can be full of industry jargon that makes you feel even more stressed.
At Smart Start, we believe that people come to us because we treat our current clients well. We believe in creating and maintaining a relationship with you that is focused on your well-being.
You may have come upon this blog while researching other Interlock providers. Choosing one may seem like a tough decision, so let us help you out by defining our main goal here at Smart Start.
Customer service.
It’s a word you know and care about when you are choosing companies, especially for this stressful time. You may be thinking that it is a word used so often that it has no meaning or substance anymore. And if you are court-ordered to use this device, why would a company care about customer service?
Smart Start works to destroy this myth, and it’s what sets us apart from everyone else. We want our customers to feel respected as they work to maintain their sobriety with our device, and get back on the road. Since 1992, Smart Start’s priority has always been personal service – that’s more than 25 years of bringing our clients what they need!
So how does Smart Start do customer service? Let us list the ways.
24/7/365 Customer Care Center
Our customer care agents are probably the first people you will interact with who represent Smart Start … and they are available for you any day at any time. That’s right – we believe human service is of utmost importance to our clients. We want to help you get through your program easily and successfully, so our customer care center is an all-encompassing support system … We are even open on weekends and holidays to make sure we are there for you if something happens with your Interlock. You can also call our number to easily make a payment, ask questions, receive assistance, find your nearest service center and anything else to make sure you are getting through your program.
Qualified Field Service
When you arrive for your installation appointment, our shops will provide the information and service you need to drive again safely. Our qualified and licensed field technicians only need an hour or two when installing your Interlock device to your vehicle.
You will also receive hands-on training and practice with the device so you are comfortable before leaving. We understand that installing a device into your vehicle can seem invasive – that is why we provide the utmost care and efficiency. Plus, only licensed technicians, who have experience installing Interlocks, can perform this service.
Installation
When you call 800.831.3299 or chat with us live online, we will set up appointments for you, and if we can, we schedule them the same day. We will also walk you through the installation process, such as what you need to bring when you arrive at the service center and what to expect.
You can also get a general overview of what to expect on installation day right here on our blog.
Locations
We realize that it is important to have conveniently located shops. After all, when you are on an Interlock program, you must visit on a regular basis for calibration appointments. If your Interlock goes into lockout mode, you will also need to visit our service shop. Lockout mode in Interlock devices can be a stressful time. With nearly 2,000 service locations, Smart Start is one of the ultimate Interlock providers for those times when you need the most convenience.
Easy-to-Use Website
Smart Start’s website is full of information useful to you, including:
Another great feature of our website is the easy-to-use, Get-A-Quote process. Whether you are on your phone, tablet or computer, if you need to sign up for an Interlock device, we have an easy online form. All you do is enter your zip code, complete the form and select a shop to have an installation appointment set up. The form will allow you to choose Customer Support via our online chat service, by email or through a callback. We also offer an online chat service for customer support, or if you need assistance setting up your installation appointment.
We are looking forward to partnering with you, and helping you get back on the road again. Call us today to schedule your installation appointment at 800.831.3299 or fill out our online form.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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Do You Need an Ignition Interlock Device or a Portable Breathalyzer?
Do you need an Ignition Interlock or a portable alcohol monitoring device? Smart Start is equipped to provide you the tools you need to either get back on the road safely or maintain your sobriety with a portable device.
Smart Start’s most inclusive feature is in our products. Whether you need a portable breathalyzer or an Interlock device, we are here and happy to serve you.
Both devices use state-of-the-art, fuel cell technology to ensure you receive an accurate test result. This means our devices will only respond to alcohol content, and won’t read from foods such as pizza, donuts or spicy food.
The SSI-20/30™ is one of our Ignition Interlock devices. It fits in the palm of your hand and is discreet enough in your car, so you don’t have to feel like you are promoting Smart Start on your way to work! Our service technicians at your local shop will become your resource and guide from installation to removal of your device.
The SMART Mobile™ is a movable, handheld and lightweight device. You can take it home or to work … even on a plane! Anywhere you need to be, know that your SMART Mobile is discreet enough to go with you. Plus, breath tests last seconds so you can continue your day with little-to-no interruptions.
At Smart Start, we work to provide you the lowest cost for your device. Plus, we don’t believe in hidden fees or long-term contracts. Need to find a Smart Start center near you? We are one of the biggest providers with conveniently located service centers across nearly all 50 states. You’ll be sure to find a shop close by.
Do you need to install an Ignition Interlock or sign up for a portable device? Smart Start is here for you! Call our 24/7/365, bilingual customer service team at 800.831.3299 or fill out our online form to schedule an appointment today.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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Can a breathalyzer detect drugs?
Here’s a question we get asked a lot. Can Ignition Interlock Devices, otherwise known as car breathalyzers, detect drugs such as marijuana?
It’s a fair thought. If Interlock Devices detect breath alcohol content, can they also detect drugs in someone’s system? The short answer is no, because of fuel-cell technology. That’s technical lingo for alcohol-specific testing properties in your device.
Developed in the 1960’s, the fuel cell has established a reputation over time to accurately provide a person’s breath alcohol sample. Basically, when you choose an Interlock Device with fuel cell technology, you are heavily lessening the possibility of false positive test results. Even with chewing tobacco or spicy foods, Interlocks with this technology have the utmost standards in accuracy of breath samples.
There is the possibility of a weed breathalyzer being developed by companies for roadside field testing by law enforcement. These devices would measure THC – tetrahydrocannabinol – in a person’s system.
Smart Start only offers devices that have alcohol-specific fuel cell technology. We also make sure our products are up to federal standards, are easy to use and have a discreet appearance, such as the SSI-20/30™.
Smart Start discourages the use of any type of drug while driving. It is illegal to drive while under the influence of drugs.
Need an Interlock Device? Call Smart Start today at 800.831.3299 or fill out our quick and easy online form to make an installation appointment at a service center near you.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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How Accurate is this Interlock?
Being ordered to use an Ignition Interlock Device, otherwise known as a ‘car breathalyzer’, could create some confusion and stress.
But it does not have to if you pick the right Interlock.
A lot of people wonder how accurate Interlock Devices can be. Although blood tests can provide exact results, they are very much considered an inconvenience by taking some time to administer a test, and they are invasive.
Interlock Devices, like our SSI-20/30™, provide accurate testing with minimal time required with fuel cell technology.
So, here’s the facts about Interlocks: Not all of them are created equal. In fact, you want to be very careful when choosing which Interlock you will end up using for the duration of your court order.
Here’s a huge point you need to consider to create less stress for you when choosing an Interlock:
The ACCURACY
The exactness of your testing results means using a high-quality Device from manufacturers who have been around the block a while. Smart Start has been revolutionizing the technology in alcohol monitoring since 1992 – and we are not slowing down! We do not stop in creating products that are convenient, easy-to-use and have accurate testing.
Fuel cell technology means alcohol readings from Interlocks that do not produce false positives. Smart Start Devices will only measure breath alcohol. Please note regardless that it is always wise before taking any breath test to rinse your mouth with water to ensure any breath contaminants are rinsed away.
It would benefit you to have an Interlock that gives you exact but speedy results. With Smart Start, breath tests can take seconds, and we provide accurate results through our alcohol fuel cell technology that prevents false reporting.
Your state and federal standards, mandated by the National Highway Traffic Safety Administration (NHTSA), have regulations that all Interlock Device providers need to follow. Smart Start tests every Interlock Device to ensure we meet the standards from NHTSA and your state.
To maintain its accuracy, Smart Start Interlocks need to be calibrated periodically. This means testing the Device to make sure it is registering your BAC level accurately. Dependent on your state’s regulations, every 30 to 60 days you can visit your Smart Start shop, and a qualified technician will calibrate your Device.
Smart Start’s SSI-20/30 boasts qualities that customers appreciate. Here’s a few other factors people consider when choosing their device:
Our Interlock is small and discreet – it can fit in the palm of your hand! You can also disconnect the cord after your drive and place the Interlock securely in your glove compartment or purse so it is not in public view.
For your convenience, Smart Start boasts over 1,200 locations nationwide. We are always growing, too!
We like to help make your Smart Start Interlock program easier on your wallet. Check with our customer service team at 800.831.3299 to find out what specials you can receive with us!
Need to install an Interlock now? We offer 24/7, bilingual support from a knowledgeable and friendly customer service team. We can help start your program with America’s go-to Interlock at 800.831.3299. If you don’t have time to call, you can fill out our online form in minutes.
Schedule an Installation
Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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What can I expect when I go to get an Interlock installed?
Visiting a Smart Start service center after being ordered to install an Interlock can be daunting. But drivers, you need to get back on the road again with safety in mind, so you want to go through this process as efficiently as possible.
No worries. Smart Start is on the same page as you.
But first … what exactly is an Ignition Interlock?
Ignition Interlocks are devices that test your BAC, or BrAC, level. You may have also heard Interlocks being referenced as car breathalyzers or alcohol breath testers. Keep in mind that some states use the term interlocks differently, such as Illinois with BAIID’s, or Breath Alcohol Ignition Interlock Devices. A curly cord connects to your Interlock at the bottom that leads into your ignition system, which means that your vehicle will start or not start dependent on your breath test results.
So, what do Interlocks look like? Smart Start’s Ignition Interlocks are handheld and discreet products that are the size of your smartphone. The mouthpiece allows you to blow into the device for your breath tests. You can get multiple mouthpieces for sanitary purposes from your technician, or the monitoring/overseeing authority of your program.
Now that you know a bit more about your Device…
BEFORE THE APPOINTMENT: Prep Yourself
Prepping before your Interlock appointment is perhaps the most important step for you, because, during the rest of the process, you will always have a friendly, qualified Smart Start team member helping you along the way. So, these steps are up to you: scheduling your appointment, what to bring to your appointment and making sure your schedule that day fits to accommodate your appointment.
Before your Interlock appointment, you will need to bring: a copy of your case paperwork, your proof of residence, your photo ID, and car insurance and vehicle registration papers. That’s it!
*Remember that all states have different requirements. For example, in some states, if you are not the owner of the vehicle you will be using during your program, you will need to bring a letter of permission from the registered owner stating that you can use an Interlock on the vehicle. Ask your monitoring or overseeing authority, or visit our state FAQs’ pages, to know what exactly to bring to your appointment!
The usual waiting time for our team to install an Interlock can take an hour or two. Make sure when you are scheduling your appointment that you are blocking off a few hours that day. We do our best to get you back on the road quickly, but keep in mind that we are also being as careful as possible when installing the Interlock. We appreciate your patience during this time!
DURING THE APPOINTMENT: Watch and Learn
While you are at your Smart Start service center, the technician will aid you in the Interlock program by giving you a training video to watch while our team completes your Interlock installation. Take advantage of your wait time to ask our team any questions you may have. You can also look to our website online and review your state’s Interlock laws and FAQ’s.
During your appointment, you will also have to practice blowing into your Interlock as demonstrated by your Smart Start technician. All state regulations are different, but your technician will usually ask you to demonstrate that you can use your Interlock successfully two to three times. Always remember to rinse your mouth with water before taking any Interlock test! Some products and foods with alcohol in its properties can cause a false test – but false positive tests are a rare occurrence for a Smart Start Interlock, which is made through state-of-the-art fuel cell technology.
You may be wondering about your vehicle as it is in the auto repair bay. Only qualified and skilled technicians will ever be in contact with your vehicle during your appointment. Our team is certified in installing Interlocks. Rest assured that your vehicle will be all right during this process.
We want to help you get through your program as efficiently as possible with little-to-no trouble. Our 24/7 customer service team is ready to help you with any questions you may have, as well as our chat services coordinators through online chat throughout your Interlock program.
OK, it looks like you are off to a great start! You should now be equipped with the knowledge you need when coming in for a Smart Start Interlock install. The training videos and manuals we mentioned are also available for you at any time online.
Check back in with us at the blog as well! We provide you with up-to-date resources and tips during your Interlock program weekly.
Schedule your Interlock installation today so you can get back on the road safely and legally with Smart Start! Reach out to our 24/7 customer service team at 800.831.3299, fill out our online form or speak with a chat services coordinator via our website.
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Get a quick and easy IID installation with Smart Start! Get started today!
¡Obtenga una instalación rápida y fácil de IID con Smart Start! ¡Empieza hoy mismo!
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