How Smart Start Assists Ignition Interlock Clients During a Hurricane
If you are experiencing a natural disaster like a hurricane in your area, Smart Start’s team will be ready to help you. Your main concern should be about yourself, your family and your friends staying safe during this stressful time, not your device. Our team has gone through natural disasters helping our clients before, so we will make sure you are provided services related to your Ignition Interlock program that won’t leave you stranded.
Our Services During a Hurricane
Extended Unlock Codes
Smart Start can extend the unlock code on your Ignition Interlock at no cost. If your shop is closed in your area and you are due for a calibration appointment, call our team at 866-602-7858 and they will make sure you receive an extended unlock code.
Payments and Your Account
Our team also works with our collections department to ensure there are no issues relating to payments and your account. Your account information will remain secure and we will take care of any questions related to your payments at 866-602-7858.
Contact Us
We have a direct phone number for you to reach our dedicated team at 866-602-7858 during the hurricane. The agents on this line will ensure you have all your questions and concerns answered. We will also provide you alternative service locations that we can direct you to when you call.
In addition, you can visit our website at your earliest convenience to submit an Incident Report form and other information. As well as the direct line above, you can always call our 24/7/365 Customer Care Center at (800) 831-3299 for assistance.
Smart Start hopes you stay safe. We are here for you, so do not hesitate to contact us when you need Ignition Interlock assistance.
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