Affordable Ignition Interlock Isn’t Just About the Device

One of the unpleasant truths about a drunk-driving charge is how expensive it will be. Every dollar counts as you work through your DUI requirement. The good news is, finding an affordable Ignition Interlock Device can go a long way toward keeping the cost down. But we also understand that affordable Ignition Interlock is worth nothing if you’re getting crummy service, a shady provider, and payment plans that wreck your budget.

Here are three important things to consider when you’re shopping for Ignition Interlock.

How Do I Choose an Ignition Interlock Device?

Affordable Ignition Interlock Is About The Whole Program

Remember that you’re paying for more than just an affordable Ignition Interlock device. There are other factors that really set companies apart, and help you make sure you get the most for your buck. You want reliable Ignition Interlock, but that means looking beyond the device.

You’re looking for a program that is simple and convenient. That means:

  • Quick installation and hands-on training from qualified professionals who care about your success.
  • Hassle-free, drive-through maintenance on a regular basis.
  • A support system that stays with you every step of the way during your Interlock requirement.

That’s what sets Smart Start apart. Because it’s not just about affordable Ignition Interlock; it’s about the getting the best Ignition Interlock program for your money.

Is There a Smart Start Location Near Me?

Be Clear About What You’re Paying For

We have built our reputation on hard work and integrity. That’s a big reason why we’re head and shoulders above the competition.

You want to make sure your Ignition Interlock really is “affordable.” That means no hidden charges, no administrative fees, and no last-minute surprises. Look for a company that is totally transparent about what your Ignition Interlock program will cost from beginning to end.

Remember that each state has its own fines and fees that are separate from your Ignition Interlock provider. But after that, make sure your Ignition Interlock provider isn’t piling on unnecessary charges.

Can I Get Help If I Can’t Afford Ignition Interlock?

Ask for Payment Plans That Work With Your Budget

At Smart Start, we believe that affordable Ignition Interlock shouldn’t have to include a long-term contract. We also believe that no two budgets are alike, and no payment plan fits everyone.

Our Ignition Interlock clients have found flexibility through our unique Client Portal mobile app. It allows them not just to make their payments through their phone, but also:

Client Portal app is free, and easily available through the App Store or Google play.

What Else Can the Client Portal App Do?

Learn More About the Smart Start Advantage

Affordable Ignition Interlock is just part of the picture. You should be getting more than just the best price; you should be getting the best program. That’s Smart Start.

Find out more by calling (800) 831-3299 or by visiting our website for a quote.

How Do I Take Care of My Ignition Interlock Device in the Heat?

Do you live in an area where it can get well above 100 degrees some days? If you have Ignition Interlock, it’s a valid concern to think about the device’s reliability. How will your Ignition Interlock Device work in the heat? And what is the best way to take care of it?

If you’re a Smart Start client, you can take a breath and relax. We’ll make your Ignition Interlock program seamless from start to finish no matter where you live, whether it’s the Australian outback or the dry Arizona desert.

Taking Care of an Ignition Interlock Device in the Heat

Wherever you live or work, Smart Start can help you get back on the road as the most reputable and reliable Ignition Interlock provider in the world. Our clients do not experience Ignition Interlock issues with the heat. From other providers, devices can cause a headache by not working properly because of the higher temperature in your area.

As durable as a Smart Start Ignition Interlock is, we do advise that you treat it with care just like your other electronic devices. We recommend that you:

  • Avoid exposing the Interlock to direct sunlight for long periods of time. Instead, place your device under your seat or somewhere in the shade when you are not driving.
  • If you live in an especially dry area, you may be able to disconnect your head unit from the curly cord and take it inside with you for extra protection.
  • Make sure to confirm you can disconnect the head unit with your program oversight authority or Smart Start, as some U.S. states or areas may not allow you to disconnect your head unit!

Since 1992, our team has been testing and continuously improving our products to set the standard and provide our clients an easy Ignition Interlock experience. A properly certified Ignition Interlock provider also follows and continues to maintain in its devices the federal NHTSA standards, which outlines the best specifications to date for Ignition Interlock Devices. In these standards, Ignition Interlock Devices must be able to withstand certain environmental elements just like extreme heat.

As always, if you have any questions about your Smart Start Ignition Interlock program, our team is here to help at (800) 831-3299.

Need an Ignition Interlock?

If you need an Ignition Interlock Device, schedule an installation appointment today. Call Smart Start at (800) 831-3299 or fill out our online form to get back on the road quickly.

Iowa’s 24/7 Sobriety Pilot Program Closes Loophole

A recent statutory change to Iowa’s 24/7 sobriety pilot program is expected to increase the usage of Temporary Restricted Licenses (TRL) and Ignition Interlock Devices through a novel approach to close a glaring loophole in the previous law.

Iowa’s new law took effect on July 1, 2020. However, it won’t officially be enforced in pilot program counties until the state’s Covid-19 restrictions have been lifted.

How Does Iowa’s 24/7 Sobriety Pilot Program Work?

It all started in July 2019 with a pilot program in Woodbury County, Iowa that established a 24/7 sobriety testing requirement. The court could order clients who met certain criteria to be tested for alcohol or drugs via breathalyzer twice a day at the county sheriff’s office.

The 24/7 program is for first-time offenders:

  • With a blood alcohol content of greater than 0.15, or;
  • Who are involved in a personal injury or property damage accident.
  • Who refuse a test.

It also applies to any driver with a second or subsequent violation of the OWI law in Iowa.

Changes Enhance Safety, Encourage Accountability

From its beginning, the major goals of the 24/7 pilot program included:

  • Encouraging individual accountability and alcohol-free behaviors.
  • Reducing recidivism by enforcing strict restrictions and rigorous testing.
  • Reducing pressure on the jails in Woodbury County. They often hold anywhere between 25 and 35 alcohol-related offenders on any given day.

Attorney Doug Struyk is a lobbyist for Intoximeters, Inc. The company provides alcohol breath testing devices for law enforcement and other agencies.

“In the partnership with Smart Start and Intoximeters, we believe in 24/7 and the sobriety that comes with it,” he said. “We see the benefit of proven, long-term impacts on recidivism rates through participation in the program, combined with the reduction in alcohol-related accidents and arrests with the use of Ignition Interlock.”

A Catch-22 for the Courts

In the original program, 24/7 would be ordered by the court as a condition of sentencing or probation. In order to take part in 24/7, however, the participant had to obtain a Temporary Restricted License (TRL) and an Ignition Interlock Device (IID), among other requirements.

However, Struyk said, the pilot program had a rather large loophole. By law, the judges weren’t allowed to require participants to get a TRL – or an IID – even though they were a prerequisite for the 24/7 program.

In other words, a participant needed a TRL and IID to take part in Iowa’s 24/7 sobriety pilot program as ordered. But the courts couldn’t compel them to get a restricted license. That meant that judges would eventually have to rescind the 24/7 order.

“Offenders could simply say, ‘I don’t want to get my TRL because I don’t want to do 24/7’,” Struyk said. “What we saw was a reduction in use of Ignition Interlocks by two-thirds. That was obviously the opposite of what we wanted to happen.”

So, many offenders simply chose to continue driving with a suspended license, with no Ignition Interlock and no 24/7 program requirement.

“It’s been called a ‘get out of jail free’ card,” Struyk said. “You get put on the 24/7 program, but you don’t have to get a restricted license or an IID. And if you don’t get those, then you never have to participate in the 24/7 program.

“It was a Catch-22 for the judges,” he added. “They couldn’t compel the offenders to do anything. So, we needed to fix that.”

Closing the Loophole

Getting rid of the loophole is all about saving lives, Struyk said.

A temporary license and IID are still not required in order to begin the Iowa 24/7 sobriety pilot program. However, an offender now has to prove that they have an IID on their vehicle in order to complete the 24/7 program.

The court can still order them to participate in Iowa’s 24/7 sobriety pilot program. But now they can’t be released from their 24/7 program requirement until they show proof of a TRL.

So instead of constantly having to figure out how to get to the sheriff’s office twice a day, it’s easier just to get the temporary license and IID.

“The judge can say you have to show up twice a day at the sheriff’s office and blow,” Struyk said. “If you don’t get a TRL to drive yourself, you’ll have to figure out an alternate way to get there. If you’re foolish enough to drive to the sheriff’s office or anywhere else in your vehicle, you’re driving without a license.”

The pilot project will continue in Woodbury County, which includes Sioux City and other municipalities. Other counties will have the option to participate in Iowa’s 24/7 sobriety pilot program.

How Long Do I Need an Ignition Interlock Device?

It’s important that anyone who has been drinking should avoid driving. But if you have been convicted of a DUI and have to install Ignition Interlock, there’s probably one major question on your mind: “How Long Do I Need an Ignition Interlock Device installed?”

That’s largely up to state and local laws, as well as other factors. But no matter where you live, we’ve got a location near you for quick and easy Ignition Interlock installation. As the leading Ignition Interlock provider for more than 27 years, you can trust us for the lowdown on state Ignition Interlock requirements wherever you live.

Schedule a Same-Day Installation

We’re the Experts in State Regulations

All 50 states have laws on the books regarding the use of Ignition Interlock Devices. Studies have shown that Ignition Interlock Devices make the roads safer by preventing a vehicle from starting if there is an unlawful amount of alcohol on a driver’s breath.

There are a number of factors that go in to deciding how long you will have to keep your Ignition Interlock Device. But they vary greatly state-by-state, so it’s important to clearly understand the laws and requirements from the beginning of your monitoring.

Basic Ignition Interlock FAQs

DUI Frequency is a Major Consideration

The length of time you have to keep your Ignition Interlock Device is typically correlated with the number of DUI convictions you have received. Some states  become progressively harsh with Ignition Interlock Device requirements after the first offense.

Regardless of which penalties apply, it’s important for Ignition Interlock users to stay current with device calibrations and all other requirements. In most states, missing these appointments can result in your Ignition Interlock Device not working properly, making you subject to additional penalties.

Stay on Top of Your Testing

Alcohol Levels Also Make a Difference

In virtually every state, the legal limit for DUI is blood alcohol content (BAC) of .08 or higher. However, there are a number of exceptions. For example:

  • In Utah, the legal BAC limit is .05.
  • Commercial drivers typically have a limit of .04.
  • For drivers under 21, the levels range from zero tolerance to .08.

Higher BAC levels typically require harsher penalties. Some states have established the threshold for felony DUI as any level higher than 0.15. This often has a great impact on the required length of Ignition Interlock Device usage. Felony DUI often involves longer use.

Misdemeanor DUI vs. Felony DUI

Judicial Discretion and Other Factors

In many jurisdictions (unless there are mandatory minimums), judges or legal authorities often have a great deal of discretion regarding DUI penalties. This can include fines, classes, rehabilitation programs, community service and (of course) the use of Ignition Interlock Devices.

Judges will often consider:

  • Previous DUI convictions or other criminal history.
  • Impact on any victims, such as death or injury.
  • Other extraneous factors, such as whether children are present in the vehicle.

Another potential pitfall is not adhering to the terms of your probation or monitoring. Violations can sometimes result in an extended requirement for Ignition Interlock.

You’ll always want to work closely with your attorney or monitoring authorities in your jurisdiction. But our bilingual Customer Care specialists are available with answers 24/7/365. In addition to setting your installation appointment – often on the same day – they’re familiar with your local requirements. They can provide valuable information on a wide range of issues.

Get Started with Installation

By now, you’re realizing that while the question is simple – “How long will I need an Ignition Interlock Device installed” – the answer involves a number of factors.

But one thing is certain: You can get started today by setting an appointment. Call (800) 831-3299,  fill out our online form, or sign up for our Client Portal.

How Do I Blow Into an Ignition Interlock Device?

One of the first things you’ll need to know if you have an Ignition Interlock Device (or IID) installed on your vehicle is how to use it properly. That starts with learning how you should blow into an Ignition Interlock Device during a test. We provide hands-on training during your installation, along with a video demonstration. You can also get 24/7/365 guidance from our Care Center that can address any of your questions about the Smart Start Interlock testing procedure.

Still, here’s a quick refresher about how to blow into our Ignition Interlock Device.

Blowing Into an Ignition Interlock Device

We ensure that our Ignition Interlock testing procedure is easy and seamless. Other vendors require you to blow, then inhale from the device, which is a troublesome and sometimes unsanitary process. Compare that with Smart Start’s Ignition Interlock tests, which only last a few seconds. Our testing supports blow-only, humming only, or a combination of blowing and humming.

Each state has different laws that regulate the correct breath pattern to blow into an Ignition Interlock Device. Be sure to use the breath pattern required by your state during an Ignition Interlock test.

Here are the three simple test patterns we use. It’s always a good idea to rinse your mouth with water before a test to ensure the most accurate results possible.

  • Blow-Hum

The blow-hum test requires the user to blow into the mouthpiece for a couple seconds, then transition into a hum by imitating an owl: Just say the word “whooooooooooo.” Keep your airflow consistent as you transition from blow to hum. You’ll hear a click sound from your device that tells you it’s the end of the test.

  • Blow

For the blow, or no-hum, pattern, all you need to do is take a deep breath and blow continuously until you hear the clicking sound from your device. It won’t take long to learn how hard or soft to blow to get a successful test.

  • Hum

The easiest way to perform the hum pattern is to say the word, “whoooooooo” during the test. Keep humming steadily into the mouthpiece during your Ignition Interlock test until you hear the clicking sound from your device.

Rinsing with Water and Other Testing Tips

Why Smart Start is the Most Reliable Ignition Interlock

It’s not only Smart Start’s easy test patterns that will provide a stress-free Ignition Interlock testing procedure. It’s also the technology, with a robust, fuel-cell alcohol sensor that displays the most accurate results. You can also check your next appointment date or violation points remaining from the Interlock’s keypad.

What if I Get a FAIL or VIOLATION on My Ignition Interlock?

Let Smart Start Get You Back on the Road

Need to get an Ignition Interlock installed in your vehicle? Smart Start will provide you a quote, any current discounts and schedule your appointment. Call us today at (800) 831-3299 to get the most reliable Ignition Interlock Device, or get a quote online.

Portable Breath Alcohol Testing in Georgia DUI Court

Authorities at every level are constantly searching for ways to monitor their DUI clients effectively. One example is Henry County in Georgia. Over the past few months, the county’s DUI Court has discovered the benefit of portable breath alcohol testing in Georgia for its program participants.

The Henry County DUI Court’s tool of choice is SmartStart’s BreathCheck™ portable breath alcohol testing tool. Other counties have been successful with BreathCheck for portable breath alcohol testing in Georgia, and Henry County – which is located just southeast of Atlanta – is no exception.

BreathCheck is the Solution for Portable Breath Alcohol Testing in Georgia

Lisa King is the DUI/Drug Court Coordinator for Henry County. She oversees the use of BreathCheck for program participants. She first learned about BreathCheck at a training event in September 2019, and the county started using the device in October 2019. King was already familiar with Smart Start, distributing discount coupons for drivers who require an Ignition Interlock Device.

DUI Court participants are typically multiple offenders who are required to stay in the program for at least one year. Since they have multiple DUIs, she said, they require an Ignition Interlock Device. But she also recognized the benefit of an extra layer of alcohol testing monitoring for some participants.

Tell Me More About BreathCheck

Helping Surveillance Officers in the Field

Traditionally, Henry County has had two surveillance officers who check DUI Court participants for compliance. That includes making sure they’re in compliance with alcohol consumption rules, curfew, and so on.

However, King said, BreathCheck gives the surveillance officers an extra tool to ensure compliance. Participants are tested three times a day, and their location is monitored by GPS through Smart Start’s Client Portal app.

This includes a handful of clients who live outside of Henry County, but still participate in the DUI Court. Surveillance officers aren’t always able to easily check on those participants.

Overall, King said, “I really like BreathCheck. It’s a great tool, especially since we can test people multiple times each day. They know that they’re going to be held accountable. And they know that if they test positive, they could be sanctioned in court.”

Is BreathCheck Right for My Clients?

A Unique Perspective on Portable Breath Alcohol Testing in Georgia

King chose an interesting approach when Henry County started using BreathCheck. She spent some time using the device herself, getting to know how it works. She tried BreathCheck with different items, such as alcohol, toothpaste and mouthwash. “That’s how I know they device works properly,” she said.

“When clients say the unit isn’t working right, or they had a positive result when they shouldn’t have, I want the confidence to say that they’re not correct,” she said. “When I tell them that I’ve used it, and I know that it works, they’re shocked. That’s when the conversation pretty much ends.” She added that it also is a benefit that they’re prompted for another test to help verify any positive result.

Portable Alcohol Breath Testing in Georgia: Another Success Story

SmartWeb Plays a Major Role in BreathCheck’s Success

King said she also takes advantage of Smart Start’s SmartWeb™ online case management for its reporting and administrative capabilities. She gets a daily report from SmartWeb to follow the Dui Court’s BreathCheck users.

“SmartWeb lets me see them taking the test, and the GPS lets me see their location,” she said. “I think SmartWeb is very user-friendly. It’s easy to get reports, or to go in and make notes when I change someone’s testing schedule.”

How Can SmartWeb Make My Workload Easier?

BreathCheck: Compliance plus Personal Accountability

King said that BreathCheck’s value goes beyond compliance. It also helps with personal accountability.

“The participants are going to slip up,” she said. “That’s part of recovery. Some people may need a little more help than others. In the beginning, they may struggle a little bit. But BreathCheck can help them realize that ‘Hey, I’d better get it together.’ It can be the wakeup call that they need to get back on track.”

If you’d like more information about portable breath alcohol testing in Georgia – or anywhere else – contact one of our Business Development Representatives or call (800) 831-3299.

COVID-19 Highway Safety Panelists Offer Insight

COVID-19 has affected virtually every aspect of everyday life, and the highway safety community is no exception. A roundtable of highway safety officials recently shared their thoughts and findings about COVID-19 highway safety during the first webinar in the Governors Highway Safety Association’s 2020 webinar series. The webinars revolve around the theme of “Forging a New and Safer Normal.”

Smart Start was the exclusive sponsor for “Quarantined! Managing Highway Safety Programs During a Public Health Emergency.” Experts included officials from the Texas Department of Transportation; Delaware Office of Highway Safety; Maryland Motor Vehicle Administration; National Highway Traffic Safety Administration (NHTSA); and the Idaho State Police. The panelists all shared their recent experiences with COVID-19 traffic safety.

Smart Start CEO Matt Strausz and Vice President of Government Affairs Debra Coffey shared a brief presentation with webinar attendees, outlining the company’s response to the challenges presented by COVID-19. Their presentation stressed the importance of quick reaction and effective communication.

Quick Reaction is Crucial

Although the effect of COVID-19 is unprecedented, Smart Start has developed effective response strategies through experience with natural disasters like hurricanes, tornadoes, or flooding.

“That kind of experience is valuable during a crisis,” Strausz said. “We know that our top priorities are to establish a response plan, and communicate that clearly to our customers and partners in every way possible.”

Even now, he added, Smart Start continues to monitor events surrounding COVID-19, staying ready to adjust strategy as the situation changes.

COVID-19 Highway Safety: A Rapidly Evolving Situation

The webinar panelists all agreed that COVID-19 highway safety presented challenges that immediately affected virtually every aspect of their daily operations.

“It’s really hard to believe how quickly so much of our lives and plans changed,” said Terry Pence, Traffic Safety Director at the Texas Department of Transportation. “There’s no question that it shocked the highway safety community in the same way it impacted so many other parts of life.”

Barbara Sauers of NHTSA agreed. “The pandemic has left very little untouched,” she said. “I really have been amazed to see how agile and responsive the highway safety community has been.”

Virtual Participation Plays a Major Role

Kimberly Chesser, Director of the Delaware Office of Highway Safety, echoed the thoughts of all the panelists by saying that technology played a critical role from Day 1. It was more than just mandating or allowing employees to work from home. The agencies quickly turned to virtual video-based solutions for a wide range of business requirements, including meetings, workshops, training, planning, and monitoring.

Pence added: “We’ve so many positive things as a result of moving so many things to a virtual environment. We found that a lot of folks are interested in opportunities to be involved in events that don’t require them to travel.”

As an example, he used a recent statewide traffic safety conference in Texas. He said the event typically draws between 275 to 325 participants in person. By switching to virtual attendance, there was a record participation of 536 participants.

The panelists generally agreed that virtual technology will continue to play a role even as the pandemic response eventually subsides. “It’s going to be a work in progress,” Kerns said.

The Importance of Staying Connected

Chesser noted that it was important to stay in close contact not only with stakeholders, but also with employees.

“We learned over time that it’s not just communicating one message with one staff member that affects them directly, but letting everyone know what the impacts are on everyone in the organization,” she said. “Keeping those lines of communication open over time, we realized it’s important to share all of that information.”

Tim Kerns is Director of the Maryland Motor Vehicle Administration Highway Safety Office, as well as an epidemiologist. He noted that staff concerns often went beyond just performing their duties, but also included overall anxiety about COVID-19.

He agreed that effective response underscores the need not just for increased communication, but for active leadership.

“We felt like we had done a pretty good job at communicating,” he said. “But we started hearing from our employees as they returned that they had felt isolated. It’s important to have a positive message from the leadership team, and let our people know that the situation will pass.”

What Does the Future Hold?

There was also a strong level of agreement among panelists that it’s no longer possible to ignore the possibility of a far-reaching event like a pandemic.

Col. Kedrick Willis, Director of the Idaho State Police, said that while their existing crisis planning was robust, “a pandemic was not on our radar. In the future, it certainly will be.”

Kerns spoke about a broad-based approach to the future using lessons learned so far from COVID-19 highway safety.

“Hopefully, we’ll never have to do this again,” he said. “But this may be something we have to hang on to for a while. While we’re adapting to the short term, I have a feeling that this is going to drag on for a little while longer, at least. We’ll have to change some of the ways that we do business. We’ll have to adapt to that as we move forward as well.”

Portable Alcohol Breathalyzer Works for DUI Court Program

Stay-at-Home orders created a challenge for authorities to continue alcohol testing for DUI offenders during the Covid-19 pandemic. Fulton County DUI Treatment Court in Georgia chose a novel solution using BreathCheck™ portable alcohol breathalyzers from Smart Start.

The DUI Court Program uses a collaborative approach involving multiple legal and substance-abuse treatment professionals. The program lasts 24 months, typically combining assessment, treatment, testing, random home visits, support-group meetings and other requirements. The team works closely with program participants throughout the process to ensure individual compliance while encouraging accountability.

BreathCheck Portable Alcohol Breathalyzers as an Alternative

Bradley Jones, Behavioral Health Program Manager, said they began using BreathCheck about two weeks after Georgia’s Shelter-in-Place order took effect. He led the program along with Administrative Coordinator Cheryl Egan Fears.

Jones said that the program had used other methods of alcohol testing before Covid-19, including urinalysis. “So, we needed to find a way to make sure we continued testing during this time,” he said. “This is something we have to be doing.”

Smart Start Has the Answer

They approached Jessica Rocker, Smart Start’s Business Development Representative for their region. She suggested BreathCheck as a portable alcohol breathalyzer solution. Soon after, the program began using 120 BreathCheck devices, set up with customized random morning and evening testing schedules.

Jones said that portable alcohol monitoring isn’t just important from a deterrence standpoint, providing immediate response as opposed to urinalysis. It also helps program participants stay committed to an alcohol-free lifestyle.

“So many of our people want to prove they’re not using alcohol,” Jones said. “They really do want to show that they’re compliant. That’s why BreathCheck has been a great alternative.”

Not Just a Requirement, But Also Encouragement

For many, it’s more than just a requirement – it’s encouragement. Egan Fears says the support has been especially important given the limited contact they have with other people during the pandemic.

“There is a psychological aspect of it,” she said. “During Covid, they have been separated from their counselors and their groups. BreathCheck gives them a connection to the program, because they are always talking with each other. We want them to know that even though it is screening, we’re still watching out for them.”

Smart Start’s Business Development Rep Made a Difference

Jones gives a great deal of credit to Rocker for the BreathCheck program’s success.  “She was always there to help make sure all of our clients got up and rolling,” Jones said. “Jessica has been very responsive, no matter what time we contact her, and she’s done everything she can to make it successful.”

Shelter-in-Place has ended for their area, but Jones said they’ll continue using the devices until a judicial emergency order is lifted, possibly in June. Even after that, he added, some of the BreathCheck devices may be used on a selective basis.

For more information, contact the Smart Start Business Development Representative for your region.

For Quality Ignition Interlock, Be an Informed Consumer

An Ignition Interlock Device (IID) is a proven way to get back on the road safely after a DUI violation. But one of the first steps is finding a company you can trust. In many ways, choosing the highest-quality Ignition Interlock program is no different than selecting any other product or provider. By following a few easy tips, you can be an informed consumer.

It’s important to choose the program that’s right for you from Day One. With a little homework – and seeing through false or misleading information – you can save money and headaches on a quality Ignition Interlock program you can count on.

Watch Out for “Official-Looking” Notices

Smart Start has been around for more than 27 years. That gives us a huge advantage: We have seen just about every marketing gimmick there is. And none is more shady or unfair than a company leading you to believe that they’re part of the official monitoring jurisdiction.

Watch for official-looking notices disguised to look like they came from your state or court monitoring authority. Don’t believe it.

States and courts have differences in their laws, but no official communication will talk about the advantages of one company over others. If you get a communication that doesn’t clearly state that it’s from your monitoring authority, it’s not.

Smart Start is different. You’ll choose us for the highest-quality Ignition Interlock because we’re the best.

Look for Trust, Expertise and Convenience

Smart Start is the leading IID provider in the U.S. and worldwide, with service centers in 22 countries. That’s because our customers trust us to help them successfully complete their Ignition Interlock requirements. If any other company claims that kind of presence nationally and internationally, it’s just not true.

They can’t match our quality, skill or versatility. Our technicians are highly trained and proficient, whether it’s IID installation, training, maintenance or removal. We install on any vehicle, and also support other types of alcohol monitoring, such as portable breathalyzers.

Convenience is also an important part of the equation. That’s why we make it easy to find a Smart Start service center near you, with more than 1,800 locations.

Avoid Unexpected Fees or Hidden Charges

Getting a straight answer about pricing can be particularly frustrating. But the standard rule still applies: If a price sounds too good to be true, it almost always is.

When it comes to the cost of a quality Ignition Interlock Device, it’s always good to ask three questions:

  1. What costs are mandatory as part of the IID requirement? Since each state or jurisdiction is different, they’ll have their own fee schedules. But dig deeper and you’ll often find hidden costs from a vendor, typically designed as extra service fees, shipping fees or administration charges.That’s not how we do business. Honesty and transparency are at the core of Smart Start’s pricing. We’ll tell you what your program will cost, from installation to removal, with no surprises.
  2. Am I being roped into a long-term contract? We don’t make you feel trapped by requiring a long-term contract.
  3. Are there flexible payment options? You want a full range of choices. That’s why we offer weekly, bi-weekly, monthly or by-monthly payments, as well as autopay. It’s as easy as using our streamlined Client Portal, either online or via smartphone app.

Don’t Let Yourself Get Bullied

We don’t deal in shady tactics, false claims or high-pressure sales. That’s why we’re the No. 1 IID provider nationally and worldwide. Smart Start has been the most trusted name for the highest-quality Ignition Interlock Devices for more than 27 years. We’re here to help you get through your Ignition Interlock requirement as easily as possible.

Join more than 1 million drivers worldwide who have chosen Smart Start at (800) 831-3299, or get a clear, accurate quote online.

U.K. Study: Portable Alcohol Monitoring in Family Situations

As the worldwide leader in alcohol testing and monitoring, we understand that alcohol-related behaviors often play a huge role in domestic issues for your clients. Portable alcohol monitoring in family situations can be a valuable tool in securing the well-being of children and parents.

That’s why we created SmartMobile™. It’s a customizable, portable alcohol monitoring device for families that can help everyone feel more secure in a wide range of circumstances. It’s more robust – and typically less expensive – than other alcohol monitoring alternatives. A recent study in the United Kingdom helped prove how valuable SmartMobile can be in domestic situations.

Webinar: Show Me an Intro to SmartMobile

A Solution Backed by Positive Results

Harrow Council Children’s Services in London, England, used SmartMobile in a groundbreaking trial that monitored alcohol-related behaviors in 75 families. Parents were tested for alcohol use several times a day, helping case managers identify the extent of the problem and ensuring the safety of family members.

Of the parents who participated, 76 percent said they believed SmartMobile portable alcohol monitoring for family situations had reduced case managers’ concerns about their families. A number of case managers agreed:

  • “The accountability sustained by the device was absolutely vital in the mother’s continued abstinence.”
  • “The device was able to empower the mother and inform the social worker’s assessment with rich and reliable data.”
  • “(SmartMobile) supports the mother in order to emphasize boundaries after a relapse.  She continues to access substance abuse therapy.”

Tell Me More About SmartMobile

Rich Information, Real-Time Notification

SmartMobile is the most versatile, customizable solution on the market. Working in concert with our SmartWeb™ online case management technology, it provides:

  • GPS location data, along with visual verification during testing.
  • Customization of test schedules, including random or on-demand tests.
  • Text or e-mail alerts that keep you informed about missed tests or violations in real-time or 24-hour reports – whichever you prefer.
  • Robust cellular connection to SmartWeb, without relying on a phone or app.

SmartWeb & Mobile Alcohol Monitoring

Court Admissible Data is Stored Onboard

In many cases, it’s important to show that your client has been adhering to any rules involving alcohol consumption as part of custody or support claims. The test data stored on SmartMobile meets the Frye standard for admissibility of scientific evidence.

How Can SmartMobile Help Your Clients?

Learn more by contacting your Smart Start Business Development Rep. They can show you the difference between SmartMobile and other less-rigorous solutions that provide portable alcohol monitoring for family situations. You can also learn more about SmartMobile through our online learning sessions at Smart Start University.