Please select your program's State:
Step 1: Contact us at 781-871-7677 to inquire about your last six months of activity on the interlock device. If you require documentation prior to your hearing, documentation request processing time is 7-10 business days and will be emailed upon completion.*
*If you have any records or receipts (vendor, mechanical, or otherwise) related to infractions or violations that occurred within the last 6 months that you would like the Hearing Officer to consider, you may include these records with your Removal Hearing Sheet. Including these records may expedite your Removal Hearing.
Step 2: Go to https://atlas-myrmv.massdot.state.ma.us/myrmv/_/#1.
In the first section listed under “MyRMV Online Service Center,” click on “Reservations,” then select "Make or Cancel a Hearing Reservation." Click “I don’t have a letter ID” and click next. Follow the prompts from there.
Step 3: During the telephone hearing, the Ignition Interlock Department will review for any infractions or violations that may have occurred in the past 6 months.
If the Hearing Officer finds actionable infractions or violations within the last 6 months, your Ignition Interlock Device Removal request will be denied. You will be required to participate in the IID program for an additional 6 months from the date of your last infraction or violation.
If you do not have any infractions or violations, your Ignition Interlock Device will be approved for removal. The Hearing Officer will remove the Interlock restriction (T) from your license. Contact us at 781-871-7677 to confirm approval eligibility on your vendor account.
Step 4: It is necessary that you obtain an unrestricted replacement Drivers License.
Step 5: Once you have completed the unrestricted replacement Drivers License process, contact us at 781-871-7677 to have the device removed.
You may start the authorized removal process by following the steps indicated. Upon submission, a representative will notify you of the next steps.
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